Mary Jones

[Mary Jones @MaryJones100]

@SmarTouchDEV Reply to Broadcast , set Status to Customer Action

[Mary Jones @MaryJones100]

@SmarTouchDEV Comment to set Ticket to Customer Action status.

[Mary Jones @MaryJones100]

Custom status demo on 2019-08-02 15：00
Please set the ticket to complete @SmarTouchDEV

[Mary Jones @MaryJones100]

@SmarTouchDEV ticket shall be set to Customer Action after this SMA sent to system

[Mary Jones @MaryJones100]

@SmarTouchDEV Ticket shall be set to Closed status.

[Mary Jones @MaryJones100]

@SmarTouchDEV Come on to get your love1

[Mary Jones @MaryJones100]

@SmarTouchDEV Do new ticket create is not possile since the orginal message is not assoicated with a ticket

[Mary Jones @MaryJones100]

@SmarTouchDEV Do not process direct message, Create Ticket for Direct Message Only set on. No ticket shall be created.

[Mary Jones @MaryJones100]

With direct message create new ticket switcher off @SmarTabDEV

[Mary Jones @MaryJones100]

@SmarTouchDEV Customer comment on his/her post won't create a ticket , just a SMA created.

[Mary Jones @MaryJones100]

@SmarTouchDEV Hello there, I have a keyboard fail to key in on key L and ;

[Mary Jones @MaryJones100]

@SmarTouchDEV Yes, there shall be a SMA but no assoicated ticket.

[Mary Jones @MaryJones100]

@SmarTabDEV let's close this ticket

[Mary Jones @MaryJones100]

@SmarTabDEV 太 好了

[Mary Jones @MaryJones100]

@SmarTabDEV Hello therer

[Mary Jones @MaryJones100]

@TheMonarchDE Neutral

[Mary Jones @MaryJones100]

@TheMonarchDE The crow went near the vessel ,dropped stones into it and was able to drink the water

[Mary Jones @MaryJones100]

@TheMonarchDE Not upto the Mark .It was Ok.