Maria Yefimova

Live in London, work in PR

[Maria Yefimova @MaryYephimova]

I entered the An Enemy of the People Lottery for £25 tickets on @TodayTix! Tap here to enter: https://t.co/X17r1S65ar

[Maria Yefimova @MaryYephimova]

I entered the An Enemy of the People Lottery for £25 tickets on @TodayTix! Tap here to enter: https://t.co/X17r1S65ar

[Maria Yefimova @MaryYephimova]

I am still waiting for @Avianca customer service to get back to me on my refund issue.

[Maria Yefimova @MaryYephimova]

For some reason @Avianca only reply to me when I start tweeting. Case number 221128005342. Please find out why I never got my refund.

[Maria Yefimova @MaryYephimova]

@AviancaEscucha I replied to that email on 31st October. Your analyst didn’t get back to me. Please tell your team to reply to my email.

[Maria Yefimova @MaryYephimova]

For some reason @Avianca only reply to me when I start tweeting. Case number 221128005342. Please find out why I never got my refund.

[Maria Yefimova @MaryYephimova]

@AviancaEscucha I don’t think you understand, I am the one who has been waiting for a response from your analyst to my email of 31st October. Please explain which email you want me to reply to and I will gladly do this.

[Maria Yefimova @MaryYephimova]

@AviancaEscucha The last email I received from Avianca regarding my refund was on the 8th October. I responded to that email on 31 October explaining the refund had never been received. Avianca never got back to me. I need Avianca to actually respond and investigate what happened to the refund.

[Maria Yefimova @MaryYephimova]

@AviancaEscucha I have not received my refund. I need you to look into this and get back to me.

[Maria Yefimova @MaryYephimova]

@AviancaEscucha This isn’t good enough. I need a solution.

[Maria Yefimova @MaryYephimova]

Impossible to go to #Colombia if you are flying with @Avianca. I’ve spent the last three weeks trying to redeem my credit. UATP cards are basically Monopoly money. Requesting a refund isn’t an option as the website shows error. No response to my complaint either. Financial fraud?

[Maria Yefimova @MaryYephimova]

@LorenaReines @AviancaEscucha Estoy muy decepcionada con esta experiencia. ¡Es ridículo! #avianca

[Maria Yefimova @MaryYephimova]

@AviancaEscucha Hi Cata, I have since submitted another request No 220913003722. I look forward to hearing from you without any further delay. Thanks.

[Maria Yefimova @MaryYephimova]

@itsmedina @Avianca I am really glad you had. I have spent about four hours on the phone with them over the past three weeks 😅

[Maria Yefimova @MaryYephimova]

@Normadbeliever @AviancaEscucha I have been waiting for days now 🫤

[Maria Yefimova @MaryYephimova]

It is difficult to imagine the UK without Her Majesty Queen Elizabeth II. She will always be respected and celebrated for her loyalty and sense of duty to her country.

[Financial Times @FinancialTimes]

Through more than six decades, Queen Elizabeth II served as the nation’s figurehead, supremely able to unite her people.

Read the FT's obituary here: https://t.co/r9n8l6MIps

[Maria Yefimova @MaryYephimova]

That’s outrageous!

[The Moscow Times @MoscowTimes]

“I will write to everyone. Write to me. I love you,” Ivan Safronov, 32, said before he was taken out of the courtroom
https://t.co/fhWAE4RSTW

[Maria Yefimova @MaryYephimova]

@AviancaEscucha Hi Santiago, please see my response. It’s a shame no one wants to take responsibility and resolve the issue without delay @AviancaEscucha @Avianca

[Maria Yefimova @MaryYephimova]

My worst customer experience has now officially been with @Avianca I couldn’t have imagined there would be so many ways to prevent me from using my credit. The final straw was charging me for a booking I was unable to complete. So frustrating 😤 #avianca

[Maria Yefimova @MaryYephimova]

@AviancaEscucha @AviancaEscucha @Avianca I am waiting to hear from you asap.

[Maria Yefimova @MaryYephimova]

@AviancaEscucha Thanks. I have sent you a DM. Please get back to me asap.