@zomato @TibsFrankie this is unacceptable.
I ordered a chicken roll from Tibs Frankie, and nowhere in the description was it mentioned that the preparation involved egg. FYI, I have a serious egg allergy.
@zomato, if your answer to a potentially serious food-safety issue is “we’re just a mediator”, then why should customers trust your platform to protect them when something goes wrong?
This isn’t about a ₹336 refund. It’s about accountability.
What is “normal” about using an allergen that isn’t disclosed in the food description? Food allergies aren’t a customization preference. Allergen disclosure is a basic food-safety responsibility.
Mumbai sucks so bad at this point. The entire city is just PURE DUST. You go to your building gate and you’re submerged in a pool of dirt, how is one supposed to get any outdoor or physical activity done at this point? IM GOING CRAZY