Killer Tests #2
This brand recently added a bunch of new products, thereby increasing its product diversity.
However, most visitors still used the 'All products' collection, where it was hard to easily find exactly what they were looking for.
So, we simply added filters and BOOM.
Revenue is up 81% for all collection pages.
This goes to show you don't have to do anything crazy.
Just use your data to make educated guesses and keep on testing.
Implementing changes and comparing the conversion rate before & after is a common mistake I see ecom brands make.
When you “evaluate” changes this way your results will be influenced by:
1. Seasonality:
You sell toys and launch the changes the day after christmas. Obviously conversion rate will tank.
2. Traffic quality:
You changed ad budget to spend more on retargeting and less on cold audiences. Obviously conversion rate will increase.
AB testing allows you to remove these outside factors and gives you clean data to fairly evaluate your changes.
CRO Tactics To Steal #5
How @StanleyCup uses imagery to resonate with their visitors.
Imagery can be used to communicate:
1. What you sell
2. Who you sell it to
3. What makes you special
But most ecom brands focus solely on the first one "What you sell".
Stanley Cup uses visuals like this video that immediately make it obvious who they're targeting :
1. Age 20-35
2. Adventurous
3. Outdoorsy
4. A little goofy
Also notice how they're not selling the cups. They're selling:
1. The adventures you'll have with the cup.
2. The hot coffee on a cold winter day.
3. The cold sip of water after a long walk.
See how the last 2 points there highlight one of their USPs, "vacuum insulation" which keeps your drink hot or cold.
TLDR:
In this video they focused on:
1. Showing that if you're a young, adventurous, fashionable person this is the perfect cup for you.
2. Highlighting their boring features like "vacuum insulation" in a cool, practical way
3. Not selling you on cups but on all the adventures and advantages.
Twitter inboud VS Cold email
Twitter & cold email have been my 2 main acquisition channels (next to referrals), and a bunch of people have been asking me about the pros and cons of each so here you go:
Twitter:
- Hot leads
- Allows you to connect with people you’d never have access through with cold email
- Exponential growth
- Free
- Slow start
- Hard to grow when you don’t have any proof/clients
Cold email:
- Easy to reach crazy volume
- Doesn’t take a lot of time once set up
- Relies way less on you have clients/proof
- A headache to manage all replies
- A lot of hate
- Not free. For the list, email software, domains and email accounts you can easily pay 500$-1.000$/m
So if I were to start over what would I do?
I’d start off with cold email to brute force my first couple of clients and then use those results and experience to grow my X.
When I was 15 I fell in love with a girl who was wayyyy out of my league.
It changed my life forever.
I had some things going for me. I was pretty smart, funny, and had great friends.
But I was ugly af.
Underweight, Justin Bieber haircut (when it wasn't cool anymore), a lot of acne, bad fashion...
I knew that if I wanted to stand a chance I had to change that.
So, I started working out, got a new haircut, began taking care of my skin and didn't let my mom dress me anymore.
And in only a couple of months I went from the ugliest guy in my class to getting complimented by girls.
In a couple of months I had been able to turn something I had been insecure about my entire life into something I was actually proud of.
It completely shifted my perspective on what's possible.
If I could overcome "my worst flaw" in a couple months, I could do anything.
I made 2 high level, in depth tweets about advanced CRO principles today.
Tomorrow I’ll tweet some platitude about “going to the gym even when you don’t feel like it”.
Just to get humiliated by the platitude getting more views than the 2 advanced tweets combined.
Looking forward to it!