Mathew

[Mathew @MathewCFranciz]

@Swiggy Charging 100% cancellation even if the cancellation happened under 60 seconds is a scam

[Mathew @MathewCFranciz]

@Swiggy charged me ₹613 even though I canceled within 20 seconds and they still took the full amount!
I placed an order today, but immediately cancelled because of wrong address before the restaurant accepted. Is this fair? 😡
#swiggy #consumerProtection #swiggyscam

[Mathew @MathewCFranciz]

@_Kalyan_K - i ordered a black color @my_mokobara trolley on @Flipkart 10 days back. Got a light green one instead, raised a replacement assuming this could be a mistake. Today I got the replacement, again recieved the green one. Is it because I applied a 2000rs discount coupon?

[Mathew @MathewCFranciz]

@SwiggyCares Last email I received was 3 days ago asking for 24 to 48 hours time to look into the issue. What's happening? @harshamjty @BangaloreMirror @BangaloreTimes1

[Mathew @MathewCFranciz]

I ordered a 2.25L coke bottle from @SwiggyInstamart yesterday and the cap was bitten by a rat. I raised a complaint and the support team said they will share feedback with the vendor but no refund. This is absurd. @Swiggy @BangaloreMirror @harshamjty

[Mathew @MathewCFranciz]

@SwiggyCares @SwiggyInstamart @Swiggy @BangaloreMirror @harshamjty 166531299222588

[Mathew @MathewCFranciz]

Order ID: 166531299222588

[Mathew @MathewCFranciz]

The audacity to reject the refund even after sharing the pictures is simply mind blowing. It is very clear from my order history that I ordered another bottle of the same size soon after raising the complaint as I won't be able to use the rat bitten one.

[Mathew @MathewCFranciz]

@airtelnews @airtelindia Please do not take Airtel connection. The support team calls and asks for 2 more days time for resolution and then they resolve the case. I called the support team 15times in last 10days. Everytime they say 24 hours. Still no resolution.
@airtelindia @Airtel_Presence @TRAI

[Mathew @MathewCFranciz]

@utsavtechie Please do not take Airtel connection. The support team calls and asks for 2 more days time for resolution and then they resolve the case. I called the support team 15times in last 10days. Everytime they say 24 hours. Still no resolution.
@airtelindia @Airtel_Presence @TRAI

[Mathew @MathewCFranciz]

@CNBCTV18Live Please do not take Airtel connection. The support team calls and asks for 2 more days time for resolution and then they resolve the case. I called the support team 15times in last 10days. Everytime they say 24 hours. Still no resolution.
@airtelindia @Airtel_Presence @TRAI

[Mathew @MathewCFranciz]

@SunilAswini @Airtel_Presence @airtelindia @DoT_India @PMOIndia Please do not take Airtel connection. The support team calls and asks for 2 more days time for resolution and then they resolve the case. I called the support team 15times in last 10days. Everytime they say 24 hours. Still no resolution.
@airtelindia @Airtel_Presence @TRAI

[Mathew @MathewCFranciz]

@tanmaybhatt84 Please do not take Airtel connection. The support team calls and asks for 2 more days time for resolution and then they resolve the case. I called the support team 15times in last 10days. Everytime they say 24 hours. Still no resolution.
@airtelindia @Airtel_Presence @TRAI

[Mathew @MathewCFranciz]

@airtelindia Please do not take Airtel Black. The support team calls and asks for 2 more days time for resolution and then they resolve the case. I called the support team 15times in last 10days. Everytime they say 24 hours. Still no resolution.
@airtelindia @Airtel_Presence @TRAI

[Mathew @MathewCFranciz]

@airtelindia @airtelindia @Airtel_Presence I paid 4000rs for Airtel Black and no update. What kind of teams do you have if you can't resolve a simple issue and migrate the connection? Every agent I talk to is giving a different path to resolution.

[Mathew @MathewCFranciz]

@airtelindia @airtelindia @Airtel_Presence following up for the last 2 weeks, the issue is not resolved yet. Raised multiple complaints and your teams are still not able to coordinate and resolve a simple software issue. If there is no coordination, why launch Airtel black?

[Mathew @MathewCFranciz]

@airtelindia @Airtel_Presence @airtelindia My issue is still not fixed. It's now more than 20 days. Your team cannot close even the simplest request?

[Mathew @MathewCFranciz]

@Airtel_Presence @Airtel_Presence @airtelindia ???