Matrix

[Matrix @MatrxZA]

@athazamnr not bad kid

[Matrix @MatrxZA]

@morgs_fps Looking like me

[hearts @heartreach_za]

Hey Valorant/VALZA community,

I was "banned" for "3rd party applications" while playing ranked last night. As I do not cheat I assumed the false ban would be resolved once I contacted RIOT support. However, in the ticket they informed me the matter is final and the decision will not be reverted. We have tried to contact @ItsGamerDoc, but unfortunately it does not look like he is going to see our message.

I have never cheated and I don't know which program could have caused a permanent ban. I have hardly any apps open in the background while playing, and definitely none that could trigger vanguard anti cheat. I have not changed anything on my specs/hardware/usb ports in the last few weeks and have not installed any new or suspicious programs, the only thing that raises any alarms is the fact someone tried to log into my account yesterday a few hours before I was banned in which they did not get through the 2fa and I immediately changed details.

I’m sharing this tweet in the hope that it reaches someone who can help me. I simply want to know why I was banned and to prove my innocence. I am willing to provide any information/assistance needed. I’d really appreciate any replies or retweets to help get it seen by the right people.

Thanks guys

hearts

@RiotSupport

BIGSTEPPAHEARTS#OWNED
https://t.co/Az9nFW3xUr

[GingerMan @GingerManVal]

GG 3-1 @HighBorn_GG

@crimsonclashza Ty for tourney

@heartreach_za
@wuhn1x
@kengeleng
@MatrxZA
@raiNN_za

[wuhn @wuhn1x]

3-1 @HighBorn_GG

best in the country.

@heartreach_za
@GingerManVal
@kengeleng
@MatrxZA
@raiNN_za

[drew! @kengeleng]

Top 2 and we not 2,

3-1 to @HighBorn_GG

Thank you @crimsonclashza for the tournament

Big ups the boys @wuhn1x @heartreach_za @GingerManVal @MatrxZA @raiNN_za

[GingerMan @GingerManVal]

@wuhn1x @HighBorn_GG @heartreach_za @kengeleng @MatrxZA @raiNN_za they doubted us

[hearts @heartreach_za]

@wuhn1x @HighBorn_GG @GingerManVal @kengeleng @MatrxZA @raiNN_za

[wuhn @wuhn1x]

@HighBorn_GG @heartreach_za @GingerManVal @kengeleng @MatrxZA @raiNN_za ty to subs.

@dex1239809124
@Dannibrgr
@Travis_ZA

[Matrix @MatrxZA]

@GingerManVal Mid ass montage

[Matrix @MatrxZA]

@pandacityes Game was lost anyway ✌️

[Matrix @MatrxZA]

@dexhhhhhh looking nice

[Matrix @MatrxZA]

@CKaizyy @kengeleng How could you!