Matt12020

[Matt12020 @Matt120201]

@EastMidRailway we booked advance tickets for Christmas, now with the latest government restrictions we can't travel, please advise on how we can claim a refund as account option don't allow this.

[Matt12020 @Matt120201]

@Debenhams My delivery is marked as dispatched 4 days ago, but the track my order button doesn't work, please can you help.

[Matt12020 @Matt120201]

@thameswater Just warning people Thames water are sending out double invoices for this year. We paid one and they've sent another one. Customer services saying they haven't received payment. #Fraud

[Matt12020 @Matt120201]

@WrenKitchens Update: been offer a total £59 as a gesture of goodwill, doesn't make up for the fact we have to pay the kitchen fitters for the delay and going without a kitchen for an entire month. However they are providing new cabinets, let's hope it comes in one piece.

[Matt12020 @Matt120201]

@WrenKitchens kitchen arrived yesterday and the delivery drivers smashed up the cabinets. They even joked about it as they were delivering, say the next persons was a flat pack and will be flying about in the back of the lorry. Horrified by this service. No one will call me back.

[Matt12020 @Matt120201]

@jlandpcustserv Thanks for the update Dave. Will do

[Matt12020 @Matt120201]

@jlandpartners hello, I am wondering if it possible to find out if a bed is coming back in stock, king size, oak: https://t.co/qK7arBFdsL

[Matt12020 @Matt120201]

@HabitatUK Hi I am looking at this bed and am confused since it is listed as king size but fits double mattress. Can you confirm? I have a king mattress already. https://t.co/tl0IaMvHWz

[Matt12020 @Matt120201]

@Wickes @kendrick_jackie Same thing happened to us.

[Matt12020 @Matt120201]

@Wickes @HousemartinsAm Ditto, awful customer service. I've seen they've responded to other people on here, but won't get back to me.

[Matt12020 @Matt120201]

Absolutely awful, the store have tried to cancel our order and no one has been in contact.

[Matt12020 @Matt120201]

@Wickes we haven't had a text to say our order is going to be delivered and it was supposed to be delivered today. Please can you give an update.

[Matt12020 @Matt120201]

Been on hold for since 8am, very frustrating that you don't notify your customers of delays and then make yourselves uncontactable.

[Matt12020 @Matt120201]

@Wickes @GreenwaysLSS Please can you stop ignoring my messages as well.

[Matt12020 @Matt120201]

@Screwfix We processed an order on Wednesday for delivery on Thursday and it wasn't there. The guy said there were delays and should be in on Friday, haven't had a message and can't call through to check if it's in. Are you able to help?