@virginmedia I donโt get what you mean. I can view my account and it says I need to make a payment to lift the restriction, thatโs fine. Iโm still unsure as to why it is requesting two payments and why it got refunded in the first play and I had no notice of this.
@virginmedia But itโs saying we need to make two payments on our account? @virginmedia. Iโm not sure why we have no notice of this either, especially with the payment being taken/refunded on 30/07 and we have only had the restriction from today.