@edfenergy we’ve been without gas for over 24 hours. House is freezing, can’t wash, can’t cook. You said you’d send engineers and no one came, now your customer service line is just hanging up after 14mins. Pls help!
@virginmedia my SMS to customer service from this afternoon remains unanswered too. Looks like I’ll have no wifi for tomorrow at this rate. You’ve let me down and proven yourselves very unreliable
@virginmedia I set up the WiFi router that arrived a day late, and it‘s been flashing green for 3.5hrs. Need WiFi for tomorrow and just been kicked off customer service hold after 30 mins. All online help useless. Can’t take the chance of just waiting and hoping it works soon
@greateranglia am I able to claim compensation for unused Stansted Express tickets purchased this afternoon, before you cancelled all the trains? I had to make alternative travel arrangements so didn’t use the ticket.