@ITAAirways You lost my bag, found it 2 weeks later, then shipped it to the wrong address. Now you're offering to reimburse less than 15% of what I had to spend without it on vacation. Is this your standard customer service, or did I win a special promotion? @ricksteves
@pariamilan@ITAAirways@RickSteves Paria, don't expect much help here. I think their basic attitude is "we lost your bag, now go away." They lost my bag 8 days ago and counting, and aside from a DM here, it's been radio silence.
@ITAAirways I very much still need assistance, and absolutely nothing has been resolved. The bag is still lost, I have out of pocket expenses, and I have heard zero from @ITAAirways about anything. @RickSteves