Matthew Brittan

[Matthew Brittan @MatthewBrittan]

@WOOLWORTHS_SA I need it escalated further. Online team don’t respond to emails.

[Matthew Brittan @MatthewBrittan]

@WOOLWORTHS_SA I’ve received absolutely shocking service from the online team. Ordered on 16th December, never got delivered by Pargo. Had to follow up 3 times, no one takes ownership at Woolworths and still don’t have my order. Very dissatisfied.

[Matthew Brittan @MatthewBrittan]

@RSAWEB why do you offer an email address for support and then send an email back that I must log a ticket. Why have a email address?

[Matthew Brittan @MatthewBrittan]

@Rb__sa They should reach out to me. I just need an answer about an article you published all over but never released how we get our 100gb for 6 months.

[Matthew Brittan @MatthewBrittan]

@WOOLWORTHS_SA why is it always out of stock on the app. @CheckersSA will take all your online market share until you have none left. Please improve ASAP!

[Matthew Brittan @MatthewBrittan]

@JaltechFM Difficult to not be part of this Sun Exchange project I invested in 5 years ago. It would have been nice to have continued on the journey.

[Matthew Brittan @MatthewBrittan]

@Rb__sa Not an account related query (so no need to access anything related to me). It relates to the Property Reports that FNB makes available to all customers. Query should therefore be routed to Nav Property team.

[Matthew Brittan @MatthewBrittan]

@Rb__sa please can you advise what is happening with the property reports on Nav Property? Previous Transfer values are blank and the estimated values are lower than other property reports? Maybe someone needs to investigate?

[Matthew Brittan @MatthewBrittan]

@Rb__sa Is this and @FNBSA not able to assist with any support queries? If so, are these accounts just for advertising and competitions on X? Because support here ends with: "please contact someone else".

[Matthew Brittan @MatthewBrittan]

@Rb__sa Banking app.

[Matthew Brittan @MatthewBrittan]

@Rb__sa Luckily got in touch with a person via email and it all worked out. But a very bad experience nonetheless.

[Matthew Brittan @MatthewBrittan]

@Rb__sa struggling to get virtual credit card to work on Woolworths website. Please assist as have phone fraud 3 times and not solved yet.

[Matthew Brittan @MatthewBrittan]

@ShowmaxOnline what happened to Whale and Snail, Zog, etc. Upgrade to new app resulted in lots of lost titles.

[Matthew Brittan @MatthewBrittan]

@RSAWEB how do I see how much data is left on the 1GB monthly limit? Used to be on website but now not on app.

[Matthew Brittan @MatthewBrittan]

Any update?

[Matthew Brittan @MatthewBrittan]

@KauaiGlobal please advise when Free New Year's Subscription will be loaded for Gold Tier?

[Matthew Brittan @MatthewBrittan]

@KFCSA I paid online via zapper but order process failed. How do I get my money back? From you or from Zapper?

[Matthew Brittan @MatthewBrittan]

@WOOLWORTHS_SA maybe it is time to update your Online Orders email signature?

[Matthew Brittan @MatthewBrittan]

@Rb__sa please can you advise why reward bundles do not last a calendar month. 30 days is not good as there will be months we are short of data and minutes for a day or two. Please try and be more like Vodacom or MTN. #FNBCONNECT

[Matthew Brittan @MatthewBrittan]

@Rb__sa please can you advise when FNB Connect data will be loaded for the month? Got an app messages saying it'll be loaded on 18th of the month.