@British_Airways thank-you for such quality service. not only did we not get to travel, but get to wash, iron & replace what was clean and good condition when we placed these in to your good hands at LHR on Sunday 10th December. Here are some of our "holiday" pictures for you !
@British_Airways I have been trying to contact your customer services department for over two weeks without success, either closed, not answer, or line goes dead. I have made in excess of 50 attempts ! Can someone please DM me with a contact number of someone I can speak with.
@British_Airways funny how your customer services team still cant be contacted with a recorded message about the call volumes due to bad weather !?!?! however.. your sales line is answered immediately !! shows where your priorities are..
@British_Airways So, 6 days after you cancelled our flights from LHR, you finally managed to get our luggage back to us, not only did this ruin our travel plans for the week, but you appear to have left the luggage out in the rain at some point, the contents soaking wet & stink!