@ATFulemin@Andrew_Gillis70 Their goal differential is hurt a lot that they were -12 in their first five games learning a new system with a rookie coach. Still not great or even good, but not god-awful since.
@js4rester@united@JenniferWexton United says because we took the return flight on the round trip ticket, we are not owed anything, and they told the credit card company we are not owed anything. @Chase refuses to honor anything, and agrees with @United. So we're out a thousand dollars.
In the midst of all this, @united STILL won't give me my refund on a flight they cancelled on January 11th. Federal law requires a reimbursement within 7 business days. Who do I turn to at this point? Can my member of Congress @JenniferWexton assist in any way?
@united Just remembered one more detail about @Unitedβs exemplary customer service. When we were being told that there was no record of us having called on February 2nd, we asked to talk to a supervisor. We were told βThe supervisor does not want to talk to you.β 20/19
They attempted to rebook me on a flight the next day. Not wanting to cut our trip short we declined and spent an extra $500 on a last minute ticket with @SouthwestAir who got us there. It was a long day, I donβt like Southwest airlinesβ way of doing things, but we got there. 4/x