@SixtUK @sophielophiela_ No doubt their response will be...
“we’ll learn from this, we assure you this isn’t the norm”
A quick look at their twitter feed shows the true state sad state of this companies customer experience #avoid
@CRHindley@SixtUK Regrettably your wife isn’t the only one experiencing @SixtUK special brand of customer service.
I hope your inconvenience wasn’t too great.
@treizes91@SixtUK You’d do yourself a favour to take your business elsewhere.
A quick read of this twitter feed suggests a sinking ship riddled with unhappy customers...
@Deliveroo I absolutely HATE the “we’re delivering another order first”. It almost always results in a significant reduction in food quality and temperature, especially hard to take when the paying restaurant prices!
@SixtUK You already have all of this information, stop trying to vilify me because I’m raising a hygiene and safety issue.
If you think 14:12 on Monday is immediate then you have further issues than just unhygienic, unsanitised vehicles. @SixtUK@PerVoegerl
@SixtUK@PerVoegerl No customer service available over the weekend, reduced hours at Caledonian Road meant I couldn’t call there either.
“contact us” via social media was recomended your website.
@SixtUK@PerVoegerl
@SixtUK I reported via social media on the same day, as soon as I arrived at my destination.
IT TOOK YOU 3 DAYS TO RESPOND!
Please don’t try and make out like I’m trying to create an issue out of nothing.
Is this truly the state of your customer service? @PerVoegerl@SixtUK#fail 🤦♂️