Mauritius D'Silva

Head of Product Design at The Taken Seat. Previously @trycarriage @deliveryherocom

[Mauritius D'Silva @MauritiusDSilva]

@heydigit Tried renewing my bike insurance and got this message: “We are facing some issue… please proceed with other insurers”. I was ready to pay. Instead, I’m told to go somewhere else. No retry, no help, just a dead end.

[Mauritius D'Silva @MauritiusDSilva]

@Kaushal_Dabhade No resolution yet, same generic reply from @airtelindia @Airtel_Presence. They’re only interested in getting the customer to recharge their SIM. @HDFCBank_Cares @HDFC_Bank is also of no help in my case.

[Mauritius D'Silva @MauritiusDSilva]

@HDFCBank_Cares my @airtelindia SIM stopped working while I’m abroad. Docs were submitted at Goa Airtel on 9 Dec, still no resolution. HDFC requires OTP for any transfer from my NRE account, so I’m stuck during a family medical emergency. Urgent help needed @Airtel_Presence

[Mauritius D'Silva @MauritiusDSilva]

@JioMart_Support I received the wrong item, but my return requests (IDs: 741597553561, 741421040755) keep getting closed. Your app is also full of errors, showing placeholder text like "Label." Please fix this and process my return ASAP!

[Mauritius D'Silva @MauritiusDSilva]

@OlaElectric staff abandon showroom when asked about bad service in Goa. Watch: https://t.co/BLSCHYyxHD @ola_supports @bhash #ola #goa #margao

[Mauritius D'Silva @MauritiusDSilva]

@AmazonHelp Another day, another order not received! This is one of my last 8 orders that was undelivered. Tired of reaching out to customer support teams @amazon

[Mauritius D'Silva @MauritiusDSilva]

@AmazonHelp Almost all my orders are running late and eventually undelivered for numerous reasons and all @amazonIN can do is apologise and offer a refund after making me wait for my order for days. Do you really your customer’s time? @amazon

[Mauritius D'Silva @MauritiusDSilva]

@AmazonHelp @amazon's customer support is completely unhelpful about my undelivered packages. As informed by a local delivery executive your delivery partners are failing to pay their staff, resulting in they not delivering orders.

[Mauritius D'Silva @MauritiusDSilva]

@AmazonHelp @amazonIN @amazon Tell me what I don’t already know! This tweet was not about the refund not received but the orders not being delivered repeatedly.

[Mauritius D'Silva @MauritiusDSilva]

Reported a display issue with my Ola S1 Pro two days ago; vehicle was undrivable. Despite having #Ola Care+ plan, no response from the emergency team or @OlaElectric. Once you buy an Ola vehicle, you're on your own dealing with issues. #OlaS1Pro

[Mauritius D'Silva @MauritiusDSilva]

Apparently you can now publish a listing on @vintedUK without including a picture, and this doesn't violate their “community standards”. Recently, there have been many fake listings, and these automated responses are making me question if everything on @vinted is automated.

[Mauritius D'Silva @MauritiusDSilva]

@IFBAppliances Technician replaced the AC sensor, but the issue still exists it's still showing the same error (F3 and E3).

[Mauritius D'Silva @MauritiusDSilva]

One of the regrets of my life - buying @IFBAppliances products and I bought multiple of them 🤦‍♂️

AC complaint registered more than 10 days ago no resolution yet. After sales is non existent.

Avoid this company at all cost.

[Mauritius D'Silva @MauritiusDSilva]

@KotakCares I have not received any update on this, is it so difficult to issue a No Due certificate? Is @KotakBankLtd efficient and prompt as this when it comes to recovery of dues? @KotakCares

[Mauritius D'Silva @MauritiusDSilva]

@KotakBankLtd I cleared my loan in 2018 but still haven't received my No Due Certificate. @KotakCares, can you help expedite this? I've tried reaching out through emails and branch visits but no luck so far.

[Mauritius D'Silva @MauritiusDSilva]

@IFBAppliances Can I get an update on this please? I was told by your executive that my ticket was on priority.

[Mauritius D'Silva @MauritiusDSilva]

@IFBAppliances It's been a week since my AC repair, and I'm experiencing another issue this time it’s error codes F3 and E3.

@IFB_Care @IFBAppliances

[Mauritius D'Silva @MauritiusDSilva]

@IFB_Care

[Mauritius D'Silva @MauritiusDSilva]

@AmazonHelp @amazonIN @amazon I was told that items were “damaged” in transit and are being returned to the seller and some items were automatically rescheduled by the support team since they missed the expected delivery date.

No delivery attempts were made.

[Mauritius D'Silva @MauritiusDSilva]

@amazonIN @AmazonHelp All my orders are either cancelled automatically or are missing scheduled delivery dates.

What’s going on?

[Mauritius D'Silva @MauritiusDSilva]

@AmazonHelp @amazonIN @amazon Tried reaching out to the support team it only got worse! Something seriously wrong with your delivery network.