Maxeen Renton

Speech & Language Assistant, (hearing) BSL & Makaton signer, have Cerebral Palsy
🇯🇲🇮🇪🇬🇧

[Maxeen Renton @Maxeen_R]

@NatashaMDay Are you able to share her details at all please? Thank you!

[Maxeen Renton @Maxeen_R]

@Morrisons I was charged £5 for a substitution when the original wanted items were 78p - I wasn't told the price difference beforehand to refuse. This seems a little off to me? Would appreciate some clarity as I wouldn't have chosen the substitute if I'd have known. Thanks.

[Maxeen Renton @Maxeen_R]

@Tesco Brilliant thank you !

[Maxeen Renton @Maxeen_R]

@Tesco Hi, can someone please help with hopefully getting some premature nappies from the pharmacy? We're stuck with no other way of getting them! Thank you

[Maxeen Renton @Maxeen_R]

Hi @Pampers_UK I'm struggling to get hold of the P1 preemie nappies & other brands/sizes aren't quite right, can you help with where to get some please? 1 pack currently lasts 2 days! Brought baby home yesterday 😌 Thank you!

[Maxeen Renton @Maxeen_R]

@Eurostar Brilliant, thank you so much!

[Maxeen Renton @Maxeen_R]

@Eurostar I have managed to send my booking reference via private message & will await a reply! Thank you

[Maxeen Renton @Maxeen_R]

@Eurostar I attempted to submit the form you linked to & got a message saying there was no disruption, which was not the case. Screenshot attached. Thank you

[Maxeen Renton @Maxeen_R]

@Eurostar When I click the link, the page moves as though it's going to open but then does nothing. On your page when attempting to click the message icon, nothing happens at all. Thank you

[Maxeen Renton @Maxeen_R]

@Eurostar As I have said various times, the private message function is not working on your page, either via the link sent or icon on your profile. Please provide another way to contact. I have also already sent my booking reference. Thank you

[Maxeen Renton @Maxeen_R]

@Eurostar Hi can I get a response regarding the 26/01/26 delay & compensation please? I've heard from no-one since giving my booking reference. Thank you

[Maxeen Renton @Maxeen_R]

@Eurostar Still unable to DM on your page for some reason, my booking reference is WFY4PM. Please let me know if I need to delete this once the case has been created. Thank you!

[Maxeen Renton @Maxeen_R]

@brenchk @Eurostar I'm wondering if people not bothering is exactly what they're hoping for. They're aware of the issue & delay & it's not acceptable, it shouldn't take anything more than providing ticket/booking number. Please keep me posted!

[Maxeen Renton @Maxeen_R]

@Eurostar Hi! Any ideas why the message function isn't working on your X page? Thank you

[Maxeen Renton @Maxeen_R]

@Eurostar Hi, train London-Paris 7:01am on 26/01/2026 was delayed by almost 2 hours over multiple points & we missed things we had booked (& paid for) whilst in Paris. How do I contact re compensation or reimbursement for this please? Unable to do so on your site. Thanks

[Maxeen Renton @Maxeen_R]

@brenchk @Eurostar Thanks for letting me know, I'm glad it's in the process for you. I'm currently unable to message them so hoping I can resolve that issue first!

[Maxeen Renton @Maxeen_R]

@Eurostar Hello, nothing is happening when I click the link or try to message via the icon on your profile, it's just linking back to your reply! Thank you

[Maxeen Renton @Maxeen_R]

@Eurostar Hi, can you please confirm which email address I should contact? I can only see a contact form available online. Thank you