@AvantiWestCoast@AvantiWestCoast Hi, email response received about this but doesn’t relate to refund. Do you have a contact number to discuss please? Thanks!
Ref: AWC-CR-1249571
@AvantiWestCoast Hi Lauren, yes booked direct 12 days ago and had 2x emails yesterday with no mention of change in times. I submitted refund request but stated 4 weeks for reply, can it be sorted any sooner? Thank you!
@AvantiWestCoast Trying to booked train tickets for Ldn - Lan 22nd July (6pm) returning 26th July (4pm) but won’t let me book without reservation yet there is no option for reservation….
@AvantiWestCoast Carnage on train, air con blowing freezing air on us & lady in shop refusing to serve us. Assertively telling people it’s too busy to serve hot drinks?! #poorexcuse#badservice
@VirginTrains Hi, I had a return ticket booked for 17.40 from EUS - LAN, told to get on the 16.40 as still in station. Air con broken & then train cancelled. Journey abandoned as absolute chaos and speed restrictions in place. How do I claim a refund? Thank you!