Maxwell Franklin

[Maxwell Franklin @Maxzimilli78]

@RaenestApp @adaeze475 @RaenestHQ And I was giving 5-10 business days. And now is 15 business days gone already without
trace ID, session ID, SWIFT/ACH reference, or a complete settlement confirmation not a “Processed receipt” 🧾 @RaenestApp @RaenestHQ

[Maxwell Franklin @Maxzimilli78]

@RaenestApp @adaeze475 @RaenestApp @RaenestHQ I want the world to see how incompetent Reanest Finance team and customer service handle matters. Claiming a Refund was successful processed without providing a trace ID, session ID, SWIFT/ACH reference in there receipt. 🤬🤬

[Maxwell Franklin @Maxzimilli78]

@RaenestApp @adaeze475 You give me 5 to 10 business days.. and is 15 days now without any proof of valid trace ID, SWIFT reference, or proof of settlement.

[Maxwell Franklin @Maxzimilli78]

@RaenestApp @adaeze475 I’ve already sent multiple emails and provided every detail repeatedly. The issue is not “lack of clarity” the issue is that @RaenestApp still cannot provide a valid trace ID, SWIFT reference, or proof of settlement after15+ business days. Stop recycling responses and resolve it

[Maxwell Franklin @Maxzimilli78]

@adaeze475 @RaenestApp @RaenestApp I am demanding immediate escalation to your senior finance/compliance department and a transparent explanation of where this money currently is. Customers should not have to fight this hard just to get access to their own funds.

[Maxwell Franklin @Maxzimilli78]

@adaeze475 @RaenestApp @RaenestApp It’s been over 15 business days since April 27 and my refund is still missing. No Trace ID, no SWIFT/ACH reference, no settlement proof — only “transaction ID from the app . Receiving bank confirms no incoming funds. Enough excuses. Where is the money?

[Maxwell Franklin @Maxzimilli78]

@adaeze475 @RaenestApp @adaeze475 Please can you send me a dm having the same issue with you I need your assistance

[Maxwell Franklin @Maxzimilli78]

@adaeze475 @RaenestApp @RaenestApp @Raenest this issue has dragged on for far too long and your customer support keeps recycling the same excuses without providing a single verifiable proof that this refund was ever processed

[Maxwell Franklin @Maxzimilli78]

@adaeze475 @RaenestApp @RaenestApp It’s been over 15 business days since April 27 and my refund is still missing. No Trace ID, no SWIFT/ACH reference, no settlement proof — only “transaction ID from the app . Receiving bank confirms no incoming funds. Enough excuses. Where is the money?

[Maxwell Franklin @Maxzimilli78]

@adaeze475 @RaenestApp @RaenestApp I am demanding immediate escalation to your senior finance/compliance department and a transparent explanation of where this money currently is. Customers should not have to fight this hard just to get access to their own funds.

[Maxwell Franklin @Maxzimilli78]

@RaenestApp @RaenestApp It’s been over 15 business days since April 27 and my refund is still missing. No Trace ID, no SWIFT/ACH reference, no settlement proof — only “transaction ID from the app . Receiving bank confirms no incoming funds. Enough excuses. Where is the money?

[Maxwell Franklin @Maxzimilli78]

@RaenestApp @RaenestApp I am demanding immediate escalation to your senior finance/compliance department and a transparent explanation of where this money currently is. Customers should not have to fight this hard just to get access to their own funds.

[Maxwell Franklin @Maxzimilli78]

@RaenestApp @_ginikachukwu @RaenestApp I am demanding immediate escalation to your senior finance/compliance department and a transparent explanation of where this money currently is. Customers should not have to fight this hard just to get access to their own funds.

[Maxwell Franklin @Maxzimilli78]

@RaenestApp @_ginikachukwu @RaenestApp It’s been over 15 business days since April 27 and my refund is still missing. No Trace ID, no SWIFT/ACH reference, no settlement proof — only “transaction ID from the app . Receiving bank confirms no incoming funds. Enough excuses. Where is the money?

[Maxwell Franklin @Maxzimilli78]

@RaenestApp @_ginikachukwu @RaenestApp @Raenest this issue has dragged on for far too long and your customer support keeps recycling the same excuses without providing a single verifiable proof that this refund was ever processed

[Maxwell Franklin @Maxzimilli78]

@RaenestApp @RaenestApp I am demanding immediate escalation to your senior finance/compliance department and a transparent explanation of where this money currently is. Customers should not have to fight this hard just to get access to their own funds.

[Maxwell Franklin @Maxzimilli78]

@RaenestApp @RaenestApp @Raenest this issue has dragged on for far too long and your customer support keeps recycling the same excuses without providing a single verifiable proof that this refund was ever processed

[Maxwell Franklin @Maxzimilli78]

@RaenestApp @RaenestApp It’s been over 15 business days since April 27 and my refund is still missing. No Trace ID, no SWIFT/ACH reference, no settlement proof — only “transaction ID from the app . Receiving bank confirms no incoming funds. Enough excuses. Where is the money?

[Maxwell Franklin @Maxzimilli78]

@BlessingGr66119 @RaenestApp @RaenestApp It’s been over 15 business days since April 27 and my refund is still missing. No Trace ID, no SWIFT/ACH reference, no settlement proof — only “transaction ID from the app . Receiving bank confirms no incoming funds. Enough excuses. Where is the money?