Richard Mccarthy

🔲Army Veteran

🔲Primary School Teacher

🔲 MA in Leadership of school mental health and wellbeing.

🔲Endurance Athlete. 🔲 Adventure enthusiast

[Richard Mccarthy @Mccarthy50Rich]

@santanderuk trying to cancel my stolen card tonight but your chat services aren't working!?

[Richard Mccarthy @Mccarthy50Rich]

@VirginAtlantic I've not been asking for my refund for three months now and you've sent me the incorrect one. I've accumulated nearly a full working day spent waiting on your customer service call lines...will you compensate me a day salary!?

[Richard Mccarthy @Mccarthy50Rich]

@VirginAtlantic No they won't investigate because it's been 3 months and you've consistently let a customer down. Not get back to me and now short changed me with the wrong refund. How long does it take to get my money back!? So let down by you and your lack of professionalism in this matter.

[Richard Mccarthy @Mccarthy50Rich]

@VirginAtlantic I was told 8 weeks ago I was getting a full refund of £595. Then finally after 12 calls and 8 weeks, finally get an email saying I'll be refunded £445. Checked my bank today....refunded £195. How do get away with these below par customer services!!!!!

[Richard Mccarthy @Mccarthy50Rich]

@VirginAtlantic customer service never phoned back yesterday, that's five of your employees that have failed to sort my refund out over the space of 7 weeks. What is going on!?

[Richard Mccarthy @Mccarthy50Rich]

@chompani @VirginAtlantic @richardbranson Don't understand why it is so poor?

[Richard Mccarthy @Mccarthy50Rich]

@VirginAtlantic I've spoken to your customer services several times over 7 weeks. Still waiting on my flight refund. Everytime I get told it's become a priority and will be back into my account within seven working days....still waiting. Terrible.

[Richard Mccarthy @Mccarthy50Rich]

@VirginAtlantic I do need to chase it up but your customer service just says they'll phone me back and they don't. All I would like is my hard earned money back

[Richard Mccarthy @Mccarthy50Rich]

Would like some answers from @VirginAtlantic where my money is!? Multi billion dollar company and you can't refund a working man his money back! Customer service shambles

[Richard Mccarthy @Mccarthy50Rich]

@shabbydude @VirginAtlantic I've been waiting all day as customer service said they would phone me back.... nothing. Something isn't right with this.

[Richard Mccarthy @Mccarthy50Rich]

@VirginAtlantic Your online chat service is just going around in circles. All I want is my refund repaying. A small amount of money for a multi-billion dollar company like yourself but means alot to me and I've been waiting weeks and weeks now whilst flight prices go up

[Richard Mccarthy @Mccarthy50Rich]

@VirginAtlantic I cannot get onto my booking as it says it cannot be found

[Richard Mccarthy @Mccarthy50Rich]

@GoProUK @GoPro I cannot upload any photos to mural on your Quick app. Absolutely shocking platform.

[Richard Mccarthy @Mccarthy50Rich]

@VirginAtlantic how do I speak to someone on your customer service UK number? I just keep getting bounced around automated machines. I am yet to receive my refund for my flights and it is now outside the time frame you promised

[West Yorkshire Police @WestYorksPolice]

Drivers need to be aware that from today (Friday 25th March), the law around using your mobile phone while driving is changing.

Please see our video for a rundown of the changes.

For full details of the legislation changes visit: https://t.co/FG7luEFHV8

[Richard Mccarthy @Mccarthy50Rich]

@MyFitnessPal I've had an unauthorized subscription payment taken out and struggling to find a customer service contact number to get this swiftly dealt with. Please can you help?

[Richard Mccarthy @Mccarthy50Rich]

Wow!😳😬 One to watch #eiger #northface https://t.co/YCZr9XgCZt

[Richard Mccarthy @Mccarthy50Rich]

Still buzzing from going up the side of this and along that ridge #offthebeatentrack #bennevis https://t.co/25D8vH6MFt

[Richard Mccarthy @Mccarthy50Rich]

#greatglencanoetrail #scotland #bennevis https://t.co/VRteNQQTLC

[Richard Mccarthy @Mccarthy50Rich]

#NewProfilePic