@BestBuyCanada@HPCanada Received a Chromebook from Best Buy Canada on Sept 10, 2024. By Oct 28, it stopped working. After hours w/ HP support, told it needed a ‘2-week’ repair. Been getting daily generic update emails ever since. Now looking at Dec 20th repair date.
Shoutout to @HPSupport for keeping things interesting—45 days of a brand new Chromebook, now 30 in repair limbo. Thanks for the automated emails! Guess I’ll just buy another one for my daughter���s schoolwork. Spoiler: it won’t be an HP. What a joke.
@HPSupport My daughter’s 45-day-old Chromebook crashed, and the “8-day repair” is now a 45-day saga… with no updates in sight. She’s got schoolwork to do, but apparently HP has other plans. Is there some VIP line for actually getting this fixed?
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