@JohnLewisRetail@johnlewishelp Home Insurance Nightmare on trying to renew my mother’s policy.Given incorrect info on claims registered & amounts paid out.Wrong premium price in writing then rescinded, jeopardise applying with other insurers for quotes.6 hrs on phone.Don’t use!
@Wayfair@WayfairUK That’s the problem, you escalate the matter and then NOTHING!!! Not even a response from the CEO. No one cares about customers once you take our money.
Having the most appalling service from @Wayfair Ordered an armchair in April and I’m still waiting for it.They’ve stopped answering emails, not returning calls,CEO is ignoring my emails!!! Don’t ever buy from them Anyone else? #NoCustomerService#TakeYourMoneyAndRun#StillWait
NEVER buy from @BensonsForBeds@Bensons_Care Email said "lost your bed in Warehouse" & cant deliver till 18/05/22!! & they have now failed to deliver a loan mattress to compensate. Guess kids & and I are sleeping on a cold floor for another 6 weeks!!! Dreadful customer service!!
Yes got a baggage damage claim. I explained I’d be in Hospital the next day having a serious op and out of action for a week. Advised I would receive a response within 7days and now they state I’m out of time and put the phone down on me now 4 times.