@eAndUAE After several follow-ups, we’re grateful for the opportunity to return the product and receive a refund. Big thanks to @tdrauae for helping us fast-track the process—truly appreciated!
We’d like to openly share our recent experience with @eAndUAE not out of frustration, but in the spirit of transparency and fairness. We mistakenly purchased a product from their app, and although it was brand new and still sealed, our request for a return was immediately refused
@eAndUAE We appreciate your response. Could you kindly let us know how soon this issue will be resolved? We wanted to purchase the correct product but because of this issue, preventing us from doing so.
@eAndUAE We are requesting fair exercise of basic consumer rights. When a product is unopened and a genuine mistake is made, we believe a fair return policy should apply.