Megha Gupta

#Marketing and #Communications Practitioner | PR Pro | Social Media Enthusiast | Poetess | Explorer | Avid Reader | Traveller

[Megha Gupta @MegGuptaSocial]

How’s the food great when you give 6 golgappa (pani poori) floating in so much oil? @MyHaldirams #foodsafetyneedsscience #haldirams

[Megha Gupta @MegGuptaSocial]

#neverbuyfromamazon

[Megha Gupta @MegGuptaSocial]

@amazonIN is a thief and their staff are so unsupportive. They deliver partial items, do biased investigation, open the package on the way, and steal customers’ money and then deny any support. #amazonindia #worstexperience #worstcuatomersupport #stealingmoney

[Megha Gupta @MegGuptaSocial]

I bought an expensive perfume from @MyNykaa store in CP. Now the order is not reflecting under my profile because the sales person used a dummy email [email protected] for that order. What a hack to show inflated customer numbers, @MyNykaa! #NeverBuyfromNykaa

[Megha Gupta @MegGuptaSocial]

@WakefitCo Bought a table from you 3 months back. Table is broken and has a manufacturing defect since day 1. Your carpenter forcefully installed it even after knowing its damaged. And, your customer service doesn’t help for replacement. What to do? #poorcustomerservice

[Megha Gupta @MegGuptaSocial]

@zomatocare People, please just order from @swiggy_in as @zomato doesn’t really care! @ZomatoProHelp #worstcustomerservice

[Megha Gupta @MegGuptaSocial]

@zomato : why don’t you order from us? We will take your money, deliver the order late to you, it will be raw and cold but we won’t do anything about it. We will just tell you to not order from the same restaurant again! @zomatocare #poorcustomerservice

[Megha Gupta @MegGuptaSocial]

@zomatocare Please allow me to tell you that after this incident, i placed 2-3 orders via @zomato and not one of them was delivered in the promised time frame. Every order was delayed. #worstcustomerservice #poorservice #poorresponse #Feedback @zomatocare Zomato doesn’t care!

[Megha Gupta @MegGuptaSocial]

@zomatocare What you’re calling resolution is another one of your empty promises that you’d like to secretly deliver in the inbox and not in public. Because May be you’re feeling ashamed yourself to call your ‘fake promises of doing better in future’ as a resolution.

[Megha Gupta @MegGuptaSocial]

@zomatocare You don’t realize that you’re making fun of your own reputation by repeatedly saying that and taking no action whatsoever. I hope you understand that your intent would mean more than your empty promises. #worstcustomerservice @zomato

[Megha Gupta @MegGuptaSocial]

@zomatocare Apparently your soon is just not happening! #worstcustomerservice by @zomato @zomatocare

[Megha Gupta @MegGuptaSocial]

@zomatocare 8.30-9.30 AM or 8-10 PM

[Megha Gupta @MegGuptaSocial]

@zomatocare Apparently it’s taking more than 48 hours for someone from your team to reach out to me. No call received yet, no concern resolved. #poorcustomerservice @zomato @zomatocare is setting the standards!

[Megha Gupta @MegGuptaSocial]

@zomatocare Order_ID_3674807783

[Megha Gupta @MegGuptaSocial]

And when we don’t want to address your concern, we will just mark it resolved without even asking you. @zomato @zomatocare #poorcustomerservice
BTW, the food was ordered from @kfc and it tasted terrible. What a waste of time and money! #worstexperienceever

[Laura Lumezi @lalumezi]

👇🏻

[Megha Gupta @MegGuptaSocial]

Fresh pizza but ‘not so fresh’ outlet. Mind some cleaning, @dominos_india ?

[Megha Gupta @MegGuptaSocial]

Be the light of your own life and be a cool one. Happy Diwali! 🪔

[Megha Gupta @MegGuptaSocial]

@FURLENCO I shall definitely wait for you to reach out to me on this with a solution. Because from last 5 days, all I’ve received is these promises and no solution, even after wasting my precious time and energy on multiple calls with your team.

[Megha Gupta @MegGuptaSocial]

@FURLENCO @FurlencoSupport What kind of bad customer service you have? You schedule pickup for 10 and 13 Oct consequently. Don’t do pick up on either days and then tell me on 16th that it can’t happen when I’ve a worn confirmation for the same!