Meg Neville

[Infertility Sucks NI @InfertileNI1]

@RoyalMailHelp I have explained the urgency & importance of this letter every member of your staff I have spoken to this week & as of today this STILL had not been looked into!

[Infertility Sucks NI @InfertileNI1]

@RoyalMailHelp this letter must reach the court by Thursday 12th May otherwise the judge can decline our application resulting in me never ever being legally recognised as my own sons mother 💔

[Infertility Sucks NI @InfertileNI1]

@RoyalMailHelp the levels of undue stress that @RoyalMail have forced on my shoulders this week is beyond acceptable to word it nicely!

PLEASE PLEASE TRACK DOWN MY LETTER!!!

[Meg Neville @MegNeville3]

@PassportIRL @simoncoveney what’s the delay with the first time applicants passports? Waiting months now!!! No answer again today and now @PassportIRL is ignoring tweets? @ZaraKing

[Meg Neville @MegNeville3]

@PassportIRL @simoncoveney @ZaraKing Can you please provide the public with an update on the expected turnaround time for first time applications!! Waiting well in excess of 40 days and no contact from the passport office and can’t get through to anyone!#disgraceful

[Meg Neville @MegNeville3]

@PassportIRL have first time application turnaround times changed recently? Experiencing unreasonable delays! @simoncoveney @ZaraKing

[The Irish Times @IrishTimes]

Passport delays: ‘It has been nothing but a terrible experience’ https://t.co/dQ8bvv7Jps

[Meg Neville @MegNeville3]

@simoncoveney @PassportIRL another week gone by and no@update at all on tracker, no correspondence from the office? No explanation why the delay? @ZaraKing #passport #poorcustomerservice #unreasonable

[Meg Neville @MegNeville3]

@simoncoveney @PassportIRL waiting on my two babies first time passports !! Can’t get through to anyone, tracker not updating? No communication received!? What is going on!! #sortitout

[Meg Neville @MegNeville3]

@PassportIRL still no passports, no communication from passport office and passed the 40 working day turnaround? What’s the delay!!! #poorcustomerservice #firsttimeapplications #unreasonabledelay #unexplaineddelay

[Meg Neville @MegNeville3]

@PassportIRL still no passports, no communication from passport office and passed the 40 working day turnaround? What’s the delay!!! #poorcustomerservice #firsttimeapplications #unreasonabledelay #unexplaineddelay

[Meg Neville @MegNeville3]

@Aoife62601700 @PassportIRL I’m in the same boat and they don’t answer the phone. I got through this week by a miracle and was told they couldn’t give me an update and they hung up the phone!!!

[Meg Neville @MegNeville3]

@PassportIRL When you do get through on the phones your employees are unhelpful and hang up!? #poorcustomerservice

[Meg Neville @MegNeville3]

@drfionalanigan @PassportIRL Also in the same boat! They won’t answer phones, webchat never available? What are we to do here!!

[Meg Neville @MegNeville3]

@PassportIRL But the office is uncontactable?

[Meg Neville @MegNeville3]

@PassportIRL two applications sitting at processing application for three weeks? No answer on phone and no web agents available either! When can I expect an update?

[Meg Neville @MegNeville3]

@PassportIRL Hi, that’s what I have been for three weeks? No answer and no update on applications. Please advise how to progress this! Outstanding since January!!!

[Meg Neville @MegNeville3]

@PassportIRL hi, still no update on my applications. Can’t get through to your office and travel emergency email refuses to assist. What do you advise on this case?

[Meg Neville @MegNeville3]

@PassportIRL hi, no contact received from your office and awaiting passports as per previous tweets, calls and emails! What is the delay? Nothing outstanding my side! Please advise

[Meg Neville @MegNeville3]

@TRDanielD @PassportIRL I did and they won’t accept the circumstances of travel as an emergency :( applied in 2020 and still waiting!!

[Meg Neville @MegNeville3]

@PassportIRL applied for two passports (first time applicants) on the 09th feb, what is the delay? No contact received from passport office, won’t answer phone and online agents never available!!