@SouthallTravel We have been in touch with all of your team since Monday this week and we have had lame excuses and the worst of response. We’ve even got confirmation from emirates and Malaysian airlines and they both confirmed that the action is now yours to sort out.
@SouthallTravel we are absolutely disappointed and totally let downwith the service and response that we’ve had over the last couple of days trying to sort out a mess you made with our travel plans!!!! the mere refusal to be accountable to your customers is not acceptable.
@SouthallTravel ‘Experience hasn’t been the best’ - it’s been the worst!!! and having been on your website and seen the reviews there, it seems that customer care isn’t your strength. A real shame as we have been booking through you for the last 6 years.
@SouthallTravel we are absolutely disappointed and totally let downwith the service and response that we’ve had over the last couple of days trying to sort out a mess you made with our travel plans!!!! the mere refusal to be accountable to your customers is not acceptable.
@SouthallTravel we are absolutely disappointed and totally let downwith the service and response that we’ve had over the last couple of days trying to sort out a mess you made with our travel plans!!!! the mere refusal to be accountable to your customers is not acceptable.
All we want is be able to go home to see our elderly parents after all the covid restrictions, and you’ve just been shrugging your shoulders and giving excuses!
Please join in to address disability and domestic abuse issues, especially those working in physical or learning disability sectors https://t.co/jgw8yhZr3a