@Woodrev1@AmericanAir I thought the same thing. Here I am 11 days later, no bag. No answers from @AmericanAir just ignoring me. The worst customer service EVER!
@AmericanAir@SouthSeth It’s not been 24 hours. It’s been months of horrendous service on this airline. I’ve been appalled. Please respond to me about my lost bag!
@AguadoMaidolys@AmericanAir That is awful! I have told it publicly and they wont respond. I am going with STOLEN at this point. They led me all over with misinformation for the past 10 days
@AmericanAir @WalkerGHarmanJr Really?! Been waiting 10 days did my bags and NADA! Can’t even get a response from you. The worst experience flying in my life
@SusanChittenden Hi Susan, I flew on American recently and lost my bag and they’re mixing up me and you I think. Did you recently travel from Las Vegas to Buffalo?
@AmericanAir Worst customer service EVER lost bags, sent on a wild goose chase, zero answers. A DIRECT FLIGHT. no one will help me! I cannot even describe the atrocious experience I have had with @americanair
@AmericanAir@nfnlnews@UNODC Worst customer service EVER lost bags, sent on a wild goose chase, zero answers. ON A DIRECT FLIGHT. no one will help me! I cannot even describe the atrocious experience I have had with @americanair
@AmericanAir at this point it has been 10 days and I need answers and reimbursement for the items I have had to purchase to get me through. I submitted a claim for that with no response. HELP! I am defeated and just want my stuff! It feels stolen at this point
@AmericanAir I’ve spokes to multiple baggage people at DFW who sent me on a wild goose chase checking every locker in terminals A, C and D. Spoke to CS after hours on hold, central baggage after hours on hold and then the random call from Buffalo saying they had the bag now no?
@AmericanAir I need someone who can HELP me find the bag or next steps. Unacceptable rollercoaster u have been on. The tracking shows it didn’t move 8 min after I checked in. How does this happen? There is a tag on it with my husbands name and phone number
@AmericanAir bag has never showed 10 days later and DOZENS of misinformation from your representatives. That it was in Nashville, DFW, Central Baggage warehouse, on a flight from Buffalo NY. No one can give me a straight answer. It’s horribly unsettling