Megan (Meg) Cox

People, Talent and OD professional. Passionate about helping organisations organically grow and flourish. Personal account @megsyphelps

[Megan (Meg) Cox @MeganPHR]

@British_Airways I still don’t have a confirmation email for a changed booking. Other emails from you have come in. Can someone help me please as I need this for a receipt?

[Megan (Meg) Cox @MeganPHR]

@parcelforce I was advised my parcel had been attempted to be delivered but had no card and there were people in the house the whole time. Can someone advise what happened here?

[Megan (Meg) Cox @MeganPHR]

@HMRCcustomers It’s for this tax year, I need to update it and can’t do it online because I need to discuss the amount. The claim was months ago, last calendar year

[Megan (Meg) Cox @MeganPHR]

@HMRCcustomers I have been trying to speak to an advisor for nearly an hour on hold. I was due an NI refund confirmed by you but never received it. How do I get an update on this?

[Megan (Meg) Cox @MeganPHR]

@HMRCcustomers Can I have an answer to this please?!

[Megan (Meg) Cox @MeganPHR]

@HMRCcustomers No it’s very specific to me. I need to know why my NI refund still hasn’t been received and how to update my medical benefit with the right amount. Why can’t I get through?!

[Megan (Meg) Cox @MeganPHR]

@HMRCcustomers I have now tried four times to get through and now just being hung up on. This isn’t good enough, how do I get help please

[Megan (Meg) Cox @MeganPHR]

@Se_Railway we have been sitting on this train for an hour and a half with no update at all. Can we please have at least an update on what is actually happening?!?

[Megan (Meg) Cox @MeganPHR]

@Se_Railway I’ve just seen trains leave Charing x. Is the 18:29 going to leave soon please?

[Megan (Meg) Cox @MeganPHR]

@Se_Railway How do I get to paddock wood?!

[Megan (Meg) Cox @MeganPHR]

@Se_Railway What about people trying to get to Sevenoaks and Tonbridge!!

[Megan (Meg) Cox @MeganPHR]

@Petethomas11 @sewateruk @GregClarkMP @sewater It’s ridiculous isn’t it Pete - I’ve had the same! Appalling service

[Megan (Meg) Cox @MeganPHR]

Where’s the update @sewateruk? It’s now 21:05…

[Megan (Meg) Cox @MeganPHR]

@sewateruk @TWSussexArms This isn’t true. I just drove through paddock road on the Maidstone road and no one was there, or working.

[Megan (Meg) Cox @MeganPHR]

@British_Airways Ok thank you. On VeriFLY they’ve been approved, so assume that should be ok?

[Megan (Meg) Cox @MeganPHR]

@British_Airways my tracking documents for the US have been uploaded twice and under review. I have done it on VeriFLY and it’s been fine. What’s going on here?

[Megan (Meg) Cox @MeganPHR]

@British_Airways I’ve used VeriFLY but had emails saying I need to do it on manage my booking too?

[Megan (Meg) Cox @MeganPHR]

@britishairways you have texted me just over 4 hours before my flight telling me there will be queues and to get there early. I live over an hour away. What if I lived 4 hours away?! You really need to advise people sooner rather than later of these things…

[Megan (Meg) Cox @MeganPHR]

@British_Airways Hi BA. I have a reward flight booked for December and I'd like to change location and date. How do I best go about doing this?

[Rob Briner @Rob_Briner]

"how do my intrusive, persistent and presumptous questions make you feel today?"