@British_Airways I am absolutely disgusted at your customer ‘support’ services. To deny me a rebooking of a flight that I couldn’t board due to my granda dying is awful. I couldn’t board the flight on the evening as I was sat in the airport.(1/2)
and received a call he was dying. He died the next day. And I’m not allowed to rebook the flight to a later date because he didn’t die before that scheduled flight. What disgusting customer service under the circumstances. (2/2)
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