@OfficialSBICare I have visited SBI branch, IFSC Code: SBIN0019137, Neeladri road, Bangalore last Saturday to update my PAN details. Till now it is not finished. I have provided all the copies of Aadhar and filled the form not sure why there is huge delay??
@SwiggyCares@Swiggy@SwiggyCares this is huge disappointment for a customer who regularly uses your app. There is no proper response from your team. You didnt help me either in any way. Not even acknowledging customer's complaint tells the the work model.
@SwiggyCares@Swiggy Team, I order chicken tikka pieces and the chicken is not properly cooked. I have gon through the support and it has given a refund of not Even 30% of the amount. As a consumer we always look for quality food and if that is not met,
@Flipkart@flipkartsupport
Team, i purchased a gift voucher with my super coins and money on May 27th and I have not received. I have been reaching out to customer support from 2 months and issue is still unresolved. I have escalated ir and no one is working
@SwiggyCares Then why were you not helping to replace it. Then why were paying all the fees and taxes to you. Is it for this experience you want us to through? Why do you not allow any agent pick the case atleast? One question, is that okay if you receive same response?
@SwiggyCares And to let you know you can go through my account and order details. I must say I have given through the similar cases very very frequently however you always want us to stay silent and repeat the same again. This is not at all acceptable.
@Flipkart@flipkartsupport I cannot even see the order id in my order list however my super coins and money were deducted and have not received any voucher either. Sorry to say this but your support team is not helping me in any way. I am going through this from 2 months.
@SwiggyCares How should you want to me to have food right now. Atleast you gotta help us to replace it or refund the complete money so that I can order another one. But refund a small portion is never a resolution. You do not help us in either then how can we trust you?
@SwiggyCares Is that a resolution you are giving to a customer? If the food is stale, my time is gone and my money also. Now I cannot even eat the food as it is not cooked. Raising a complaint and Directly crediting a small portion of refund does not solve the issue.
@SwiggyCares@Swiggy That is huge disappointment that we give our time and money for a quality food. And you have bot which does not even ask for the questions and not even respond properly. Is this the experience you want a customer to go through?
Order ID: 244740758125783