Hey @MBonvoyAssist, it’s been 28 days since I was charged twice for a 1 night stay at one of your hotels. You’ve told me the reason for the accidental charge was due to the CrowdStrike outage which occurred 31 days ago. Why am I still waiting for my refund?
@MBonvoyAssist@MBonvoyAssist Why did your Case Resolution Team tell me on August 14 that my refund was going to be expedited and yet I am still waiting? DISGRACEFUL customer service. So much for taking care of your Elite Members.
We have now finished with our trial of the #EmergencyAlert system
If you did not receive an alert on your mobile phone, then this was due to the fact that you are not scheduled to survive the upcoming extinction level event
#EmergencyAlerts
The Queen died peacefully at Balmoral this afternoon.
The King and The Queen Consort will remain at Balmoral this evening and will return to London tomorrow.