Samuel Menaged

[Samuel Menaged @MenagedSam]

@Downeycj @JagexAyiza @JagexAsh @JagexSupport @JagexSarnie @JagexWeath_ @JagexSupport @Downeycj is ignoring your users your idea of support?

[Samuel Menaged @MenagedSam]

@Downeycj @JagexSupport @Jagex_Stevew @Jagex @JagexAsh @JagexSupport @Jagex_Stevew You guys say you are taking these false bans seriously publicly, but in reality you don't. Our entire community of legit mass multi loggers are plagued with false bans. You should be ashamed to work at @Jagex

[Samuel Menaged @MenagedSam]

@Downeycj @JagexAsh @Jagex_Stevew @JagexAsh this is completely out of control already, my accounts never got unbanned, now more legit mass multi loggers getting banned too.

[Samuel Menaged @MenagedSam]

@JagexTwisted My two new accounts AFK 002 and AFK 003 were banned in this ban wave. I transferred gp to them from my main.
They were afking wildy giant rats with auto retaliate before getting banned. I chose since wildy doesn't lose aggression based on level so ez afk in f2p

[Samuel Menaged @MenagedSam]

@KFramed @KFramed I was false banned nearly 2 weeks ago and never unbanned. It's really a shame. I've tried to reach out to everyone I could but no response.

[Samuel Menaged @MenagedSam]

@JagexAsh I don't understand why Framed gets unbanned nearly instantly for false ban but I don't I can't get into contact with anyone on the Anti cheating team. Is there an email or phone number I can contact? I know this isn't your job, but you are the only one that has replied.

[Samuel Menaged @MenagedSam]

@JagexAsh I still haven’t had any responses from any one from @JagexSupport or any jmods I’ve tried to contact from the anti cheating specialist team over my false positive ban and false permanent denial of ban appeal… isn’t there anyway to have a conversation with support?

[Samuel Menaged @MenagedSam]

@JagexAsh I’ve reached out twice, once 3 days ago, and once yesterday after our conversation. They haven’t replied. I’m just frustrated at this point. False positives are bound to happen, but Jagex needs a decent appeal system to correct for errors. All I get is an automated denial…

[Samuel Menaged @MenagedSam]

@JagexAsh Sorry to bother, I know you get tons of messages but I'm getting no help. I was a false positive from the bot detection system on 2 of my new accounts afk 002 and afk 003. I multilog afk tasks by hand and do not bot or use any 3rd party software. Please help...

[Samuel Menaged @MenagedSam]

@JagexSupport My ban appeal was denied. I made new accounts, within 2 hours they are banned. I gave gp from my main account and started afk killing giant rats in f2p and get banned. I don't use any macros. The reply to my appeal was an automated message.
Names: afk 002, afk 003.

[Samuel Menaged @MenagedSam]

@JagexAsh Thank you :D

[Samuel Menaged @MenagedSam]

@JagexAsh I attempted an appeal, but was denied. The appeal system is flawed. It doesn't allow for conversation.

The community of multiloggers I am in received multiple false positive bans. Their appeals were denied too, but Mod Trident unbanned them, I need an anti-cheating specialist.

[Samuel Menaged @MenagedSam]

@JagexSupport My appeal for permanent ban was just denied. I was mistakenly banned by the bot detection system and I need an actual human to look into my 2 accounts afk 002 / afk 003. I can provide evidence. since the 20 account max increase I use all by hand with afk tasks.

[Samuel Menaged @MenagedSam]

@JagexSupport @JagexSupport the ingame names are afk 002 and afk 003

[Samuel Menaged @MenagedSam]

@JagexSupport I was mistakenly banned on 2 accounts. Yesterday I made 10 new accounts with the new Jagex accounts 20 limit maximum. I do afk activities on all 20 accounts by hand. I can provide evidence for this if necessary.