@HM_Passport waiting for a call back from Processing Team, and the Peterborough Upgrade Team since Fri. 7 wks for a kids renewal. Multiple calls and emails. Urg travel. Is there a num to call or just have to wait? Staff on main number can't put me through.
@HM_Passport 7 wks and 5 days. Hours on the phone, cut off, repeat my problem, numerous emails. Then last night Jackie from upgrades made my day. Travelling back from London with passport. Stressful time. No idea what my phone bill will look like!