MercerBell is a Customer Experience Agency. We combine strategy, data, technology & creativity to get, keep & grow your most valuable assets. Your customers.
MercerBell is proud to be working with Anytime Fitness to get Aussies back into the gym. As gyms across NSW start to reopen this weekend it’s great to see our latest work go live.
Changing a business model in four days.
Our Rapid Product Development helped get a new member experience live for Anytime Fitness, when their business was forced to change overnight.
https://t.co/S0uTJCDYES
“Change to equality happens as much at home as it does in the office.” Our CEO Julie Dormand shares with @bandt the small ways we can make a big impact towards reaching gender equality. https://t.co/JSvXVXdEsU
A little midweek delight for your ears this Wednesday: Nick Mercer chats through his career journey over on the Human Potential podcast: https://t.co/fquej6v8LB
Some fantastic news to finish the week. MercerBell’s Julie Dormand has been shortlisted for Industry Leader of the Year at the Mumbrella awards. Go Jules! 👏 https://t.co/niH76om4F0
A small piece of delight for your ears this Friday: our founders, Nick Mercer and David Bell, chatted all things CX on the @Mumbrellanews podcast https://t.co/zSVOGQxFVt
We really enjoyed recording this. A bit of reminiscing of the last 20 years and a look ahead to where CX is going in the next 20. Thanks for having us @Mumbrellanews
When it comes to facing creative dilemmas, our senior copywriter, Shelley Dodd is an expert. Find out how she applied creative thinking to an unusual problem: https://t.co/PEzAOOGZlE
.@PublicisAus has joined the #waivetogether movement. We’re proud to be part of a network that’s creating a better working environment for our industry https://t.co/xreBmuEEbY
On this day, forty years ago.
The memories of my last days of high school, Christmas and the summer holidays were fading fast. It was a warm January morning when I jumped into my beloved 63 EJ Holden and set off... https://t.co/l7cDirbzdl
You’ve seen the news about our new Executive Strategy Director, now get to know Brad Bennett: a man with a passion for customer behaviour, humanising data, motorbikes and charity work https://t.co/XwuKe69l91
We’re excited to welcome Brad Bennett, our Executive Strategy Director, to MercerBell. Get to know his background and ambition for bringing customer delight to our clients https://t.co/0QjlT1RUdz