Desire

Not for these streets

[Desire @MerleDM]

@vumatel Please fix my connection

[Desire @MerleDM]

@vumatel why is my internet not working?

[Desire @MerleDM]

@webafrica why is my internet not working

[Desire @MerleDM]

@vumatel

[Desire @MerleDM]

@vumatel here we are again, day 2 without internet, same issue as experienced in December and January this year, please tell me how long this internet will off for this time

[Desire @MerleDM]

@webafrica @vumatel Thank you for your response however, your process is inefficient, how does a ticket only get prioritized/escalated after 3 days? 1 day without internet should warrant an escalation.

[Desire @MerleDM]

@webafrica @vumatel How do you respond and ask me to send you my query? My internet is down for 4 days now, do you even know what you are doing @webafri

[Desire @MerleDM]

@webafrica @vumatel Please check your DM

[Desire @MerleDM]

@vumatel

[Desire @MerleDM]

@Zulzi_SA 3 hours and counting, should I stay awake for this?

[Desire @MerleDM]

@Zulzi_SA it's been 2 hours waiting for my order, is everything OK there?

[Desire @MerleDM]

@OldMutualSA I don't need assistance, I was just expressing my appreciation and complete astonishment for the excellence in service. I did 2 pot retirement withdrawal and the process was seamless, effortless and got the money in 48 hours. That is service excellence and I want to commend.

[Desire @MerleDM]

@OldMutualSA

[Desire @MerleDM]

You have done the things! I did a 2 pot retirement claim and had the money in my account in 48 hours. Using WhatsApp Nogal. No paperwork, no mess, no fuss. Did the same application with a competitor on the same day, and I am still waiting for an answer! You ate and left no crumbs

[Desire @MerleDM]

@vumatel @webafrica Your technician is AWOL

[Desire @MerleDM]

@vumatel this is not resolved, I still don't have internet. Please don't insult my intelligence.

[Desire @MerleDM]

@webafrica @vumatel Just putting it out there, it's been 9 days without internet

[Desire @MerleDM]

@vumatel 8 days and counting, no one knows what's going on, the network provider blames the ISP, the ISP blames the network provider. Me in the middle keep telling both of them that there is no network.
@webafrica

[Desire @MerleDM]

@vumatel Sometimes it's ok to admit that you have no cooking clue about what you are doing because how can this issue be going on for 8 days now?