Providing service to and from downtown Chicago with 243 stations over 11 routes totaling nearly 500 route miles. Monitored M-F 7am-6pm. Emergency: 312-322-2800
The delivery system Metra uses for X alerts is not working correctly. Customers should visit https://t.co/jLf4QIBAmr, Ventra App, or https://t.co/jA7lsKpjuC as sources for information about delays and service issues.
Please note that BNSF evening service is reduced on Sept. 19-20 for tie replacement project. Thank you for your patience and understanding.
For more information on this project please visit this link: https://t.co/nX4dJbPhdH
⭐ Metra Service Star
At Metra, every interaction matters.
One rider recently reached out to share praise for a Metra engineer who took extra time to connect with a young train enthusiast with autism. The rider said the engineer's kindness and selflessness made a huge impact and created a memorable experience for the group.
Thank you for representing the very best of Metra.
Do you know a Metra Service Star? Submit your story and help us recognize outstanding service across the railroad by selecting Employee Performance here: https://t.co/r921HSoAUG
#MetraServiceStars
If the Chicago Bears’ preseason success has you excited about cheering them on in person during the regular season, make Metra part of your game day travel plans. Metra is again offering extra game day service on the Metra Electric Line and expanded weekend service on three other lines, making traveling to and from Soldier Field easier than ever. View the news release: https://t.co/8uljnkW93X
🚨 🚨 Metra will be operating on a Sunday schedule on Monday, September 7 for Labor Day.
*There will be no service on the Southwest, Heritage Corridor, and North Central Service.
We apologize for the inconvenience caused, can you please provide for us with the train number in which you had this negative experience?
Please be advised that conductors are allowed to accept the previous month's monthly ticket until the next business day of the following month until 12pm (noon). Example, August monthly is good August 1st to Sept 1st (noon) only.
Thank you for your patience and understanding.
September is Library Card Sign-Up Month! Metra gets you where you're going, while your library card opens the door to a world full of digital possibilities.
A new era for Chicagoland transit. 🚇✨
Beginning today, NITA is officially your regional transit agency, coordinating affordable, reliable, safe transit across the CTA, Metra, and Pace. https://t.co/EssobogUgd
@CheekyXabi We apologize for the inconvenience caused, we report this to our RID transportation team for further investigation and review of departure data.
We encourage passengers to please be respectful of the quiet car rules, and if there are any issues to please seek out crew members for immediate assistance. Please keep in mind that although we encourage passengers to speak at low volumes and for short periods of time, it is not a silent car. Should lengthy conversations be held, we ask that passengers move to another coach or step in to the vestibule. For more information on our quiet car policy please follow this link: https://t.co/06526F3USJ
@humesb We apologize or any inconvenience caused and the negative experience received. At this time there is a renovation project in place to rehab Van Buren Street Station, for more information, please follow this link: https://t.co/iO1c7RoYOe
@wrey_tingo We apologize for any inconvenience caused as UPNW train 628 is operating with a 30-35 min delay due to an earlier mechanical issue. Your negative feedback has been noted and will be provided to our UPNW team for handling.
Your Ride. Your Say. 🚂 Starting September, surveyors will be aboard trains and at select stations. By participating, you will help improve service and shape the future of Metra.
@alexbabraham We apologize for the inconvenience caused as UPW trains were delayed last night due to a mechanical issue. For up to date travel information and service alerts, please visit https://t.co/F0de9sfDFT