@Wooldle I don't see any official notice of any work in that stop, but it might have been some brief utility work or some other work in the stop that necessitated the cones there. I will reach out to a street supervisor to make sure they are aware. Thanks. -JN
In order to reduce delays and better serve customers we are extending the replacement bus service from Target Field Station Platform 2 to Mall of America Station.
We appreciate your patience as we work to restore light rail service. More information: https://t.co/E3CJ1yyujG.
@TMpls47 Thanks for the heads up. Looks like this was indeed reported by a bus operator a few days ago, so our facilities staff have been made aware and will fix it as soon as possible. -JN
@snoopyfan65 Sorry for any confusion. We had street supervisors out there to direct riders. Everything is back to regular, including buses that go into 46th St Station. We want to do our best to serve our riders, so if you feel we fell short, please do reach out to Customer Relations. -JN
Good morning! Bus services to the State Fair from all park-and-ride locations will end at 5:00 p.m today. The State Fair closes at 8 PM and return bus service from the State Fair to the park-and-ride locations will continue until 10:00 p.m. Thanks for riding with us!
@cdr882 The closest the train gets to the State Fair is the Green Line at Snelling Ave Station. We have express and local bus service directly to the State Fair. You can find all the information here: https://t.co/5ZQgUcfsuW
@lilyhwilkerson Sorry you had to deal with that. If you file a complaint with our Customer Relations team by calling 612-373-3333 they will look into this further and follow up with you. You can also email at [email protected]. -JN
@Frisbee_Bandit If you are experiencing any service issues while riding with Metro Transit, including wheelchair accessibility, please contact Customer Relations at 612-373-3333 to address the incident and any changes to service that need to be made
@Pakouchu The route 294 is not expected to be affected by that detour. Our Customer Experience Team can better assist you with navigating detours. Please call 612-373-3333 to speak to a representative.
@sircallihan I'm not sure the issue yesterday, but it looks like that bus just left the Leamington Ramp is running about 30 minutes late today. Sorry for the issue. You can file a complaint with our Customer Relations team and they will look into the issue. -JN
@RoyaltyKReigns I don't see 1545 out there right now. That bus is running a Route 18 in a bit. I do see couple Route 10 buses about 10 minutes down right now, though. Sorry for the issue today. -JN
@RoyaltyKReigns But if you do have an issue with an operator, I encourage you to contact our Customer Relations team and they will look into it further and follow up with the operator and their manager if needed. -JN
@RoyaltyKReigns Like I said, buses do fall behind occasionally and it's often for reasons beyond our control. If that happens, we do try our best to catch them up. We're more concerned about buses not running early so passengers don't get left behind. -JN
@RoyaltyKReigns Buses can fall behind schedule for a variety of reasons, including detours, traffic and heavy passenger loads. If a bus does fall behind far enough, our control center will help them catch up in a variety of ways, but we do our best to keep buses on time. -JN
Service advisory: Both the Blue Line and Green Line are experiencing delays due to a mechanical issue. Delays are estimated to be 25 minutes.
Sory for the inconvenience.
@lgbtqsyd Sorry for the issues. Weather and mechanical issues caused some issues with the trains this morning. We were working on replacement buses while the issue was sorted out, but the mechanical issues have since been resolved. There may still be some delays this morning due to 1/2
@SteveWCarlson Sorry you had to deal with that. You're right. The fare for Metro Mobility-certified riders is free. You can file a complaint with our Customer Relations team by calling 612-373-3333 or visiting https://t.co/eGOao2pegW and they will look into this further. -JN