Metro by T-Mobile

Yes, we dropped the PCS years ago.

[Metro by T-Mobile @MetroByTMobile]

@NikkiTwoBirdz Hello Nikki. We understand the importance of having the correct charges on your account. We will be happy to look into your charges. Please reach out to us in a direct message with the name and phone number on the account. To better assist.

^Rosalie https://t.co/4QXjA0feCY

[Metro by T-Mobile @MetroByTMobile]

@itzfarrell411 Please don’t hesitate to reach out to us anytime you need assistance. Wishing you a wonderful day.
^Francisca

[Metro by T-Mobile @MetroByTMobile]

@itzfarrell411 I’m truly happy we were able to reach a resolution together. I appreciate your kindness and cooperation while updating your plan, applying the $35 credit, and waiving the plan‑change fee for you.
^Francisca

[Metro by T-Mobile @MetroByTMobile]

@itzfarrell411 John, thank you so much for taking my call and for your time today.
^Francisca

[Metro by T-Mobile @MetroByTMobile]

@itzfarrell411
^Francisca

[Metro by T-Mobile @MetroByTMobile]

@itzfarrell411 Hello, John! Please make sure that you are reaching out to us in DM. Make sure that you do not have us blocked, so we can continue to help.
^Cherlyn

[Metro by T-Mobile @MetroByTMobile]

@itzfarrell411 Did you receive the 6‑digit PIN I sent so I can access your account and review everything needed to fix your concern?
^Francisca

[Metro by T-Mobile @MetroByTMobile]

@itzfarrell411 Hello, John! I understand that you are worried about sensitive information. Please know the onetime pin that we request expired in 2 minutes and it is being requested in DM. Please continue to work with the agent over DM.
^Cherlyn

[Metro by T-Mobile @MetroByTMobile]

@itzfarrell411 I will be sending a 6‑digit one‑time PIN to the number you provided. Please send it back as soon as you receive it, as it expires in two minutes.
^Francisca

[Metro by T-Mobile @MetroByTMobile]

@itzfarrell411 John, I’m truly sorry for the frustration this caused. Our customer service is available 24/7, and I’m here now to help you get this resolved.
^Francisca

[Metro by T-Mobile @MetroByTMobile]

@itzfarrell411 Hello, John! Please continue to work with the agent in DM, so we can best assist.
^Cherlyn

[Metro by T-Mobile @MetroByTMobile]

@itzfarrell411 We understand that this is frustrating, and we're here to help you out. Could you please provide me with the full name of the account and phone number? This will allow me to review that case that was closed.
^Stephanie

[Metro by T-Mobile @MetroByTMobile]

@itzfarrell411 Hello, John! I understand your frustration not being able to get reach out to us. Please reach out to us in DM with your concerns, and we will help you right away!
^Cherlyn

[Metro by T-Mobile @MetroByTMobile]

@JoeMinnick75359 We are saddened to hear that you have not had a good experience with a few of our departments. Please send us a DM with details of what has taken place. An agent will be able to file the complaint you are requesting to place.
^Mona

[Metro by T-Mobile @MetroByTMobile]

@Leigh26Heather Good afternoon Heather please send us a DM with your concerns and account details, and we will be ready to assist you. https://t.co/4QXjA0feCY

[Metro by T-Mobile @MetroByTMobile]

@KeelyDavis1973 Thank you.

[Metro by T-Mobile @MetroByTMobile]

@mariawade Thank you so much for bringing this to our attention. I understand how inconvenient it must be when your home internet isn’t working properly. Could you please send us a direct message, so we can further assist you?
^Mya

[Metro by T-Mobile @MetroByTMobile]

@terpfan76 Corey, please reach out to us by sending a private message, and we’ll be happy to help you with activating your new device.
^Francisca