Mohammed Hilal

[Mohammed Hilal @Mhilalworld]

@jagograhakjago @TRAI @PMOIndia: Any update on the consumer forum complaint# 7358050? @JoshiPralhad @Nimu_Bambhaniya

[Mohammed Hilal @Mhilalworld]

@JioCare @reliancejio @MukeshDhiAmbani what do you mean by few days?

Isn't it over yet?

[Mohammed Hilal @Mhilalworld]

@reliancejio I've raised the request for the new Jio Fiber connection for June 30, 2025 b/w 3-4 PM. No update from then on installation . Plus the worst customer service, who don't knw what to do. Sent a msg now that it's on hold. @JioCare @MukeshDhiAmbani
Order: LR00000STQIY

[Mohammed Hilal @Mhilalworld]

@JioCare @reliancejio @MukeshDhiAmbani @TRAI @jagograhakjago
I am officially registering the fraud case with the consumer forum as you guys can't fulfill what is promised. Plus your CX support says that order cannot be cancelled and refunded as it's our T&C
See you the legal way

[Mohammed Hilal @Mhilalworld]

@reliancejio @JioCare @MukeshDhiAmbani @reliancejio @JioCare @TRAI @jagograhakjago @MukeshDhiAmbani
Looks like the technical issue is not yet resolved and no one has the courtesy to call from the local office.
Also your Cx support says that local office updated that it was just a query. Plz confirm who pays for query

[Mohammed Hilal @Mhilalworld]

@JioCare @reliancejio @_MukeshAmbani @AkashMAmbani @TRAI @jagograhakjago All replies are canned. Your cust care just confirmed on call that at jio end it has been updated that it's just a query and not actual order. Please explain Who pays the amount for the query?
@JioCare @reliancejio @_MukeshAmbani
Need your intervention @TRAI @jagograhakjago

[Mohammed Hilal @Mhilalworld]

@JioCare @JioCare why there was no intimation and if you cannot fulfill your committed timelines, then y do you even accept orders? Also there is no option to cancel the order.@reliancejio @_MukeshAmbani @AkashMAmbani @TRAI @jagograhakjago

[Mohammed Hilal @Mhilalworld]

@_MukeshAmbani @AkashMAmbani @TRAI @JioCare @jagograhakjago @reliancejio

[Mohammed Hilal @Mhilalworld]

Do you remember when you joined Twitter? I do! #MyTwitterAnniversary

[Mohammed Hilal @Mhilalworld]

@RailwaySeva That's is what I'm doing from last 1 month and still no resolution also last time you raised a ticket which was closed without any resolution

[Mohammed Hilal @Mhilalworld]

@AshwiniVaishnaw @narendramodi @IRCTCofficial @IRCTCofficial @AshwiniVaishnaw @RailwaySeva @RailMadad @Indianrailway18 @PMOIndia I'm still waiting for a valid resolution to my concern which is raised a month ago over email with my IRCTC account.

[Mohammed Hilal @Mhilalworld]

@AshwiniVaishnaw @narendramodi And yet @IRCTCofficial has blocked my account from booking the tickets

[Mohammed Hilal @Mhilalworld]

@IRCTCofficial @IndianRailMedia @RailMinIndia @RailwaySeva @RailMadad There was a complaint raised with reference to 2022062500791. I'm unable to find any resolution as they just copy paste the same response which I've on email from irctc @AshwiniVaishnaw

[Mohammed Hilal @Mhilalworld]

@RailwaySeva @AshwiniVaishnaw kindly look into this and please assist

[Mohammed Hilal @Mhilalworld]

@IRCTCofficial IRCTC has blocked my account stating I've duplicate account and not ready to unblock it or release my email address or phone number where in I'm using my single account for more than 6 years. Kindly Assist. @RailMinIndia @Central_Railway

[Mohammed Hilal @Mhilalworld]

@RailwaySeva I've sent them emails and I've the proof of email trail and no one is ready to assist. They only copy paste the same statement in all emails.

[Mohammed Hilal @Mhilalworld]

Do you remember when you joined Twitter? I do! #MyTwitterAnniversary