Mi-Case

Mi-Case is the leading partner for cloud based, fully-integrated Offender Management Software, & exceptional Professional Implementation Services! #OMS

[Mi-Case @MiCaseTeam]

Someone will tell your agency that AI can convert your legacy mainframe. Fast, cheap, no need to understand what's actually in it.

Tennessee had 300,000 lines of mainframe code determining release dates and parole eligibility for their entire incarcerated population. No documentation. No specs. No one left who'd built it.

Multiple consultants tried. Multiple AI tools got pointed at it. None of them landed.

Our Director of Thought Leadership, @alcormier11, breaks down what it actually took: a referee process that checked every AI-proposed change against real records, thirty years of corrections experience deciding where the AI could be trusted, and a first full-population run that came back at 76%. Not good enough. So they diagnosed it cluster by cluster until every record hit 100%.

This is what AI-assisted work looks like when it's done by people who've been inside the problem, not just pointed at it.

Watch the full video here: https://t.co/8qRykpLHvx

[Mi-Case @MiCaseTeam]

We’re enjoying our time in Cape Coral, Florida at the biennial @ijisinstitute Corrections Technology Leadership Forum.

State, county, and local corrections executives. Face-to-face. Solving today’s problems together.

Decision makers from over 45 invited agencies meet with industry providers to get a clear look at what technology can do for corrections now and moving forward.

It’s been great talking with practitioners about the real issues facing corrections and jails across the U.S., and meeting our international colleagues along the way.

Our own Corrections and Technology SME, @ramballhavoc, PMP moderated a panel on how to ensure a successful OMS/JMS implementation, with people who are planning for a new OMS or have implemented a system:

Amy Bell, Missouri Department of Corrections
Jerry Brinegar, PMP, New Mexico Department of Corrections
Chrysta (Daniels) Murray, Vermont Department of Corrections

#Corrections #GovTech #PublicSafety #IJIS #MiCase

[Mi-Case @MiCaseTeam]

Ten Mi-Case services just went live on G-Cloud 15.

That's the UK Government's framework for buying public sector software, and it means prisons, probation, custody and detention agencies can now bring us on board directly. No separate tender. No months spent explaining to a panel why justice software needs to be built by people who've actually worked in justice.

We're new to G-Cloud. The work behind the listing isn't new at all.

Find us on the Digital Marketplace: MI-CASE UK LIMITED, supplier 724406.

#GCloud15  #JusticeTechnology

[Mi-Case @MiCaseTeam]

Go-live gets the ribbon cutting. But when do you find out if it really worked?

Anyone who’s been through an OMS modernization knows the moment. The new system is up, the team is running on fumes, and everyone wants to call it done. But the agencies that keep getting value from that investment planned for what comes after: who owns the roadmap, how updates get funded, and how to keep improving long after launch.

That’s the conversation on the latest Corrections in the Digital Age episode of @ijisinstitute Sounds of Safety podcast, with IJIS Corrections Advisory Committee members @ramballhavoc, PMP, Lynn Ayala, Jerry Brinegar, PMP, and Chrysta Murray.

“Go-live is the finish line for implementation, but the starting line for continuous improvement. The real measure of success is the value your OMS delivers for years to come.” — Rick Davis, PMP

If you’re planning a modernization, or you’re a couple of years past go-live and the system already feels dated, this one is worth a listen.

🎧 https://t.co/vLYWf8KSpU

#Corrections #OMSModernization #GovTech #JusticeTechnology

[Mi-Case @MiCaseTeam]

"The value isn’t more information; it’s the right information, early enough to do something about it." Susan Dean said it best in this one. Good read from Susan and @alcormier11 on how the @Mark43 and Mi-Case integration changes what happens between arrest and intake. - https://t.co/GlPOoVhIHk

[Mi-Case @MiCaseTeam]

See what we've built here: https://t.co/UbmxZT9D57

[Mi-Case @MiCaseTeam]

In corrections, a sure thing isn't optional. It's required, both for public safety and for the legal responsibility of managing every offender in your custody.

Who do you trust with sentence calculation? A cloud-based system that's done it right, consistently, every single time. Or a process that resets depending on who's on shift.

Mi-Case understands this complexity like no one else. Our team includes former computational specialists who know exactly what's at stake, getting it right, every time, with zero margin for error.

We've calculated nearly 1 million offender sentences. That kind of volume isn't an accident. It's backed by years of investment and a team with experience you won't find anywhere else in this industry.

That's why we built Mi-Sentence Calculation. Release dates shouldn't come down to who did the math that day. Configure it to your state's statutes once, and every calculation runs the same way, with a full audit trail ready for court review.

Your hands are already full. Sentence calculation shouldn't be something your team sweats. Let us handle the heavy lifting. That's what we're built for.

See what we've built here: https://t.co/CvKcjQ4Slu

#MiCase #CorrectionsTechnology #SentenceCalculation #GovTech

[Mi-Case @MiCaseTeam]

Good morning, Terps 🐢. We saved you a spot at Booth #119.

Mi-Case is at the @UofMaryland Career Fair until 4 p.m. today. Three roles open right now:
→ Jr. Business Analyst
→ Jr. Application Developer (.NET)
→ Jr. Quality Analyst

We build the software that manages hundreds of thousands of people moving through the justice system every day. 30 years of industry experience. Trusted in 11 states with zero failed implementations.

Bring your resume. Bring your questions. We'll be here all afternoon.

Apply now: https://t.co/mwL2LNscrf

#Hiring #CareerFair #UMD #MiCase

[Mi-Case @MiCaseTeam]

Mark your calendar, Terps 🐢! We're on campus this week.

Mi-Case is at the @UofMaryland Career Fair, October 1st - 2nd from 11 a.m. - 4 p.m., and we've got three exciting opportunities available:

→ Jr. Business Analyst
→ Jr. Application Developer (.NET)
→ Jr. Quality Analyst

We build the software that manages hundreds of thousands of people moving through the justice system every day. Our team has over 30 years of industry experience, and our software is trusted in 11 states with zero failed implementations.

Stop by, meet with our team, and see what we're building.

Apply now: (https://t.co/URjFCxOGEo)Mi-caseCareer Fair (https://t.co/URjFCxOGEo)More actions

#Hiring #CareerFair #UMD #MiCase

[Mi-Case @MiCaseTeam]

See what we've built here: https://t.co/RTMndvt0xc

[Mi-Case @MiCaseTeam]

An officer doing a home visit shouldn't have to drive back to the office to check a case note.

That's the reality in a lot of agencies right now. The OMS lives on a desktop. Officers work in the field, in a facility, standing in front of someone whose file they need in that moment, not twenty minutes from now.

Mi-Mobile puts the full Mi-Case OMS on the device officers already carry. Search a record, log a contact, catch a risk flag before an interaction goes sideways, all synced in real time and built to CJIS standards from the ground up, not bolted on after.

We also just rebuilt our Mi-Case site, and Mi-Mobile has its own space there now. Worth a look if you haven't been by in a while.

Use the link in the comments to see what we've built!

#CorrectionsTechnology #PublicSafety #GovTech

[Mi-Case @MiCaseTeam]

We're here in Portland!

We're at the @CLEARHQ (CLEAR) Annual Educational Conference, September 14-17.

Does your licensing program run on workarounds, spreadsheets, and phone calls that never stop? Then you'll want to know about Mi-Licensing.

Stop by Booth 21 and get "Cleared to Grow". Cookies, an air plant terrarium to take home, and real conversations with people who've tended their own licensing program.

See you there!

#CLEAR2026 #MiLicensing #RegulatoryLicensing #GovTech

[Mi-Case @MiCaseTeam]

Recently, Mi-Case traded laptops for golf clubs at the ONE DOC Golf Tournament at the Anaconda Country Club in Montana

The tournament raises money for the @CPOFoundation, which supports the men and women working inside correctional facilities and their families.

We were grateful to sponsor a hole because the people this event supports are the same people we build software for every day. Officers, case managers, wardens. People doing hard, often invisible work.

Thanks to the whole @MTCorrections team for putting this together. It was a good day for a great cause.

hashtag#Corrections hashtag#GovTech hashtag#ONEDOC hashtag#CommunitySupport

[Mi-Case @MiCaseTeam]

See what we've built for jails here: https://t.co/F01PxtolDr

[Mi-Case @MiCaseTeam]

@JailTrainingOps (NIJO) JAILCON '26 is a wrap. Great event, great conversations.

One thing came up again and again: jails need software that actually fits how they operate. Not a generic platform with corrections labels slapped on it.

Mi-JMS was built for that. Classification and housing. Faster booking. Real-time movement tracking. One system, intake to release, built with input from working sheriff's offices.

Thanks to NIJO and everyone who stopped by our booth. If we missed you, we'd love to connect! Drop a comment or use the link in the comments to see what we've built for jails.

#JailManagement #JAILCON2026 #MIJMS

[Mi-Case @MiCaseTeam]

See what we've built: https://t.co/ZsYHsMOute

[Mi-Case @MiCaseTeam]

Your licensing staff didn't sign up to be a filing system. 

Chasing renewal reminders. Manual data entry. Searching through email chains and spreadsheets for information that should take seconds to find. Answering "Where is my application?" calls, the same question, dozens of times a day. 

That's not licensing work. That's administrative survival. 

Mi-Licensing handles that routine so your team doesn't have to. Reminders go out automatically. Applicants check their own status. Renewals take care of themselves. 

Your team is capable of more than this. They just need a system that is too. 

If yours isn't, then you need to click the link in the comments. 

#GovTech #MiLicensing #JailManagement

[Mi-Case @MiCaseTeam]

@alcormier11 Read the full article here: https://t.co/hr3B0QzHQI

[Mi-Case @MiCaseTeam]

Everyone's asking why a new system isn't getting used the way it was designed.

@alcormier11's answer, after 30 years in this space: it's not a training problem. It's a configuration problem wearing a training problem's clothes.

A case manager hits a field that doesn't match her shift. She fills it in with whatever gets her past the screen. Nobody trained her to. She just needed to finish intake.

By next month, her whole shift does it the same way.

The report still runs. Still looks clean. Just isn't telling you what happened on the floor.

It's why our trainers walk the real workflow with frontline staff before go-live, not to teach compliance, but to catch the fields, clicks, and steps that don't fit the job before they turn into workarounds.

Al breaks down three questions to ask before your next report goes out. Full piece in the comments.

#Corrections #JailManagement #GovTech #DataIntegrity