Customer Service

Official MiWay account (Mississauga’s transit system) Monitored Mon-Fri 7am-7pm & Sat 9:30am-5pm | | Terms:

[Customer Service @MiWayHelps]

@mamaasquishy Hello,

We apologize for the ongoing delays and the frustration this has caused. Thank you for bringing this to our attention and reporting it through MiWay helps, please be assured our reports are all documented to better our service.

Thank you.

M.Y

[Customer Service @MiWayHelps]

@R1821Alex55568 Hello Alex, Yes Canadian Armed Forces (CAF) members and veterans can ride MiWay for free with a PRESTO card so long as it is set to the CAF Member Fare. More information can be found on our website at: https://t.co/RBi5mhWHyh

[Customer Service @MiWayHelps]

Service update: Temporary platform closures are coming to City Centre Transit Terminal (CCTT) due to the LRT construction:

Nov. 10-20: Platform A closed. Routes 68 & 107 move to Platform L. Route 109S moves to a temporary stop east of Platform L.

Overnight Nov. 14 & Nov. 15 (7 p.m.-5 a.m.): All CCTT bus platforms closed and buses board from temporary locations.

Routes will operate normally. Only boarding locations are changing.

Learn more: https://t.co/cIaeA0Xw9H

@citymississauga

[Customer Service @MiWayHelps]

On Remembrance Day, Nov. 11, veterans and active Canadian Armed Forces (CAF) members, and their companion can ride free on MiWay.

All buses will stop for two minutes of silence at 11 a.m. on Nov. 11.

Outside of Remembrance Day and Warriors’ Day Parade, veterans and CAF members can also ride free year-round on MiWay.

Learn more: https://t.co/IX91P5WF8G

@citymississauga

[Customer Service @MiWayHelps]

@pabldues Thank you for contacting MiWay and reporting this. Can you please confirm where you took the 90 east from and at what time the came to your stop? ~GI

[Customer Service @MiWayHelps]

Planning a trip on MiWay? Take note of upcoming service changes.

Beginning October 26, select routes will have schedule and service updates. Holiday service changes will follow from December 21 through January 3.

Customers are encouraged to review updated schedules before travelling.

Learn more: https://t.co/3dAI1LnhvF

@citymississauga

[Customer Service @MiWayHelps]

Detour notice: From 7 p.m., October 22 to 6 a.m., October 26, the following routes will be on detour due to a full road closure along Eglinton Ave. and Hurontario St. for the Hazel McCallion LRT line construction:

- Route 17 Hurontario
- Route 35 Eglinton
- Route 103 Hurontario Express
- Route 135 Eglinton Express

Learn more: https://t.co/yL6z9xftdn

@citymississauga

[Customer Service @MiWayHelps]

Need a PRESTO card or looking to load funds?

You can now access select PRESTO services at Raman's No Frills (325 Central Parkway W., Mississauga), including new card purchases, e-Purse loads and adding Child, Youth, Adult or Senior fare types to new cards.

Learn more: https://t.co/t9Kazkcx8g

@citymississsauga

[Customer Service @MiWayHelps]

On Monday, October 12, MiWay buses will operate on a regular Sunday schedule for Thanksgiving.

Please plan ahead and check schedules before you travel.

Need assistance? Contact Customer Service: https://t.co/8ALuhmR2B1

@citymississauga

[Customer Service @MiWayHelps]

Service changes are coming to MiWay.

Starting October 26, adjustments will be made on select routes to improve service, connections and operations across the network.

Holiday service changes will also be in effect from December 21, 2026, to January 3, 2027, to align service with customer demand during the holiday season.

View route changes and holiday schedules: https://t.co/CHwqfeyC0I

@citymississauga

[Customer Service @MiWayHelps]

Detour notice: From 9 p.m., Sept. 25 to 6 a.m., Sept. 28, Route 26 Burnhamthorpe is on detour due to Hazel McCallion LRT line construction.

Learn more: https://t.co/5IfXEK3LsE

@citymississauga

[Customer Service @MiWayHelps]

Applications for the MiWay Student Ambassador Program is now open!

The program offers a fun and professional opportunity for students to represent and promote MiWay, while earning volunteer hours and rewards.

Open to students in Mississauga secondary schools.

Apply by Oct. 9: https://t.co/K28eTumm0g

@PeelSchools @DPCDSBSchools @citymississauga

[Customer Service @MiWayHelps]

Level up your ride this school year.

Heading to school, college or university?

Learn about MiWay routes for students, PRESTO loyalty savings, bus etiquette tips and how to plan your trip to class.

https://t.co/tFs2jOZC9I

@UTM @myUTMSU @sheridancollege @lifeathumber
@PeelSchools @DPCDSBSchools

[Customer Service @MiWayHelps]

What’s new starting today, September 7?

🚍Route 110 University Express will run more often between City Centre Transit Terminal and Clarkson GO Station. As part of this change, Route 110A is discontinued, with services merging with Route 110.

🚍Regular post-secondary and secondary school service resumes – plus, a new route! 305 Streetsville Secondary School

🚍Platform changes at South Common Centre Bus Terminal

🚍Several routes have adjusted schedules to meet demand

Find out what these changes mean for you: https://t.co/S0vh5ue1GR

@citymississauga

[Customer Service @MiWayHelps]

On Monday, September 7, MiWay buses will operate on a regular Sunday schedule for Labour Day. Please plan ahead and check schedules before you travel.

Need assistance? Contact Customer Service: https://t.co/8ALuhmR2B1

[Customer Service @MiWayHelps]

Starting September 7, MiWay is adjusting weekday and weekend service to 107 Malton Express and 109 Meadowvale Express.

Avoid the price jump at the gas pump. You can skip the drive but not the destination with MiWay.

https://t.co/osu1XLSs7T

[Customer Service @MiWayHelps]

Starting September 7, to better serve customer patterns and needs, Route 110 University Express will run more often on weekdays and weekends between City Centre Transit Terminal and Clarkson GO Station.

As part of this change, Route 110A University Express will be discontinued, with service merging with Route 110 University Express route: https://t.co/S0vh5ue1GR

@GOtransitLW @UTM @myUTMSU

[Customer Service @MiWayHelps]

We’re ready for September!

MiWay is making updates to match service with demand including:

🚍Increased service frequencies to Route 110 University Express (Route 110A discontinued)

🚍Resuming regular post-secondary and secondary school routes – plus, a new route! 305 Streetsville Secondary School

🚍Changes to Route 18 Derry and Route 9 Rathburn

🚍Aligning weekend service with demand on select routes

🚍Platform changes on South Common Centre Bus Terminal

Check the full list of service changes (effective September 7) and plan your trip before you travel: https://t.co/S0vh5ue1GR

@DPCDSBSchools @DPCDSBSchools @UTM @myUTMSU @citymississauga

[Customer Service @MiWayHelps]

Have your say about the future of TransHelp. Details: https://t.co/XuwRnVsBMz

[Peel Region @regionofpeel]

We are hosting an in-person pop-up on July 29 at 7120 Hurontario Street to learn about the TransHelp Specialized Transit Master Plan and share your feedback directly with the project team.

Drop in tonight from 6-8 pm to have your say about the future of TransHelp.