Michael McAndrew

CEO of Leadership Support, LLC, specializing in coaching and employee engagement. Also a member of Nagle & Associates, a healthcare executive recruiting firm.

[Michael McAndrew @Michael4engmnt]

@ElonMNews Yes

[Michael McAndrew @Michael4engmnt]

This CEO gets it. I bet he'll be successful in Iowa as well. https://t.co/muxVL6PQys

[Michael McAndrew @Michael4engmnt]

My interest in engagement began early in my career as a healthcare executive. I saw that the staff was committed to serving patients and families. What I didn’t always see was a commitment to the organization itself. I tried to understand the underlying c…https://t.co/F8sJHHX1ir

[Michael McAndrew @Michael4engmnt]

Metaphorically speaking, the pond has been filling with lily pads and is now half full. Since they double every day, tomorrow they will cover it up.

Hospital closures will continue because the people who can effect change either don't understand the enor…https://t.co/E5j4EJhdzw

[CALL TO ACTIVISM @CalltoActivism]

SHE IS A KEEPER!

It happened at a New York Airport. This is hilarious. I wish I had the guts of this girl. An award should go to the gate agent in New York for being smart and funny, while making her point, when confronted with a passenger who probably
deserved to fly as cargo. For all of you out there who have had to deal with an irate customer, this one is for you.

A crowded flight was canceled. A single agent was re-booking a long line of inconvenienced travelers.

Suddenly, an angry passenger pushed his way to the desk. He slapped his ticket on the counter and said, "I HAVE to be on this flight and it has to be FIRST CLASS."

The agent replied, "I'm sorry, sir. I'll be happy to try to help you, but I've got to help these folks first; and then I'm sure we'll be able to work something out."

The passenger was unimpressed. He asked loudly, so that
the passengers behind him could hear, "DO YOU HAVE ANY IDEA WHO I AM?"

Without hesitating, the agent smiled and grabbed her public address microphone. "May I have your attention, please?", she began, her voice heard clearly throughout the terminal. "We have a passenger here at Gate 14 WHO DOES NOT KNOW WHO HE IS. If anyone can help him with his identity, please come to Gate 14".

With the folks behind him in line laughing hysterically,
the man glared at the United Airlines agent, gritted his teeth, and said, "F*** You!"

Without flinching, she smiled and said, "I'm sorry sir,
you'll have to get in line for that, too."

Life isn't about how to survive the storm, but how to dance in the rain.

[Michael McAndrew @Michael4engmnt]

@AustinTM_Homes I replied with my info but heard nothing.

[Michael McAndrew @Michael4engmnt]

@AustinTM_Homes I have called Austin HQ 3 times simply wanting to ask a question, I was told someone would call back. Crickets.

[Michael McAndrew @Michael4engmnt]

@AustinTM_Homes Michael McAndrew
5120 Cornetto Bluffs
Round Rock 78665
[email protected]
903-243-0241

[Michael McAndrew @Michael4engmnt]

The first Tuesday in June each year is National Healthcare Recruiter Recognition Day! While not commonly celebrated 🥂, I thought I'd give a shout-out to all those who work very hard to ensure healthcare organizations acquire the…https://t.co/CtPcGERQ1z https://t.co/hrTiUAtXxJ

[Michael McAndrew @Michael4engmnt]

@AustinTM_Homes After spending thousands of dollars on a crown molding upgrade, done less than perfectly, we were told it was not covered under warranty. We had problems with our cabinetry which were never satisfactorily addressed under warranty and continue to this day.

[Michael McAndrew @Michael4engmnt]

A disturbing headline from Becker’s https://t.co/5B1S65gwMr.  Many problems in our current healthcare delivery system negatively impact a physician’s practice of medicine. Among these are cumbersome EMRs, patient quotas, poorly constructed bonus programs,…https://t.co/0YWiLWEPFz

[Michael McAndrew @Michael4engmnt]

This article reminded me of why I chose to work in smaller hospital communities. .

Originally, I wanted to be the CEO of a large (500 bed or more) facility. My first job (VP) was in a 300 bed hospital My second job (also a VP) wa…https://t.co/OLt183uoV3 https://t.co/MsfVEUFW6a

[Michael McAndrew @Michael4engmnt]

An excellent physician and a wonderful human being. https://t.co/E6gKj2PkpF

[Michael McAndrew @Michael4engmnt]

Despite headlines about healthcare industry problems, few solutions adequately address one of the most fundamental issues, that of engagement. Some solutions proposed include a smorgasbord of menu items including Time for Creative Pursuits - Flexible Hour…https://t.co/EW2Qeid7Hk

[Michael McAndrew @Michael4engmnt]

Looking at Becker's review of current hospital layoffs https://t.co/H5fg8sYqLa underscores the message in Chip Nagle's post.
https://t.co/sQqVyXa8ys https://t.co/oRQYmSbThq

[Michael McAndrew @Michael4engmnt]

I recently spoke with a friend who has been preemptively advised by his manager that his forthcoming performance review will not look as good as last year's. Nothing has changed except for a corporate directive telling managers that staff review averages…https://t.co/unSHsH3nS2

[Michael McAndrew @Michael4engmnt]

The recognition that the healthcare system is experiencing significant problems is not limited to "insiders". The various harmful elements impacting healthcare (staffing shortages, burnout, complex/inadequate payment mechanisms, br…https://t.co/Uu9zbf67aV https://t.co/Ax1DfpZmco

[Michael McAndrew @Michael4engmnt]

Amen. https://t.co/AkSjyLmI0S

[Michael McAndrew @Michael4engmnt]

The organization offered a 19.1 % wage increase and can't understand why the union didn't rescind its strike notice. I may be going out on a limb here but maybe that's because it isn't about the money. I've worked with nurses my e…https://t.co/oiJ1CivDSd https://t.co/Ixmokk2unY

[Ben White, MD @benwhitemd]

If the government actually bans noncompetes, it will radically change the physician (and entire) labor market. Physicians would have much more bargaining power with their employers, and the PE model would instantly lose a ton of momentum.
https://t.co/wWFBgxx8X3