We have a crisis.
For the last four months. June, July, August and now September. iTax, the primary system for filing returns and collecting Kenyan taxes, has experienced downtimes of monumental proportions.
As a result, taxpayers have been unable to file returns on time, or have had to wait until the system wakes up before they can file.
This has caused immense damages to many. Accountants for example have confessed that they no longer have a life. They sleep on the iTax portal. Refreshing. All night.
Then, a taxpayer fails to file on time because iTax is down. iTax later wakes up. The taxpayer files.
Then KRA religiously airdrops a late filing penalty into the taxpayer's account and demands payment.
This has elicited holy anger against KRA.
Taxpayers are asking, why should I be penalised for failing to use a system that was not functioning?
And this is a justified question.
In my legally informed view, no taxpayer should be penalized for KRA's mistake.
The Tax Procedures Act actually provides a mechanism for dealing with penalties and interest arising from KRA's system failures.
Section 89(5A) allows CS John Mbadi, on the recommendation of KRA, to waive penalties or interest where they arose from, among other things, an error generated by an electronic tax system, a delay in updating the system or a malfunction of KRA system.
KRA has previously waived penalties after iTax downtimes prevented taxpayers from filing on time. In July 2025, KRA announced that penalties and interest arising from the affected filing period would be waived.
So here is my proposal.
- As KRA works to fix and stabilise iTax & eTIMS, it should publicly assure taxpayers that penalties arising directly from its system failures shall be waived.
Then go ahead and actually remove those penalties from taxpayers' accounts.
It would be deeply immoral for KRA to profit from its own system failures.
Is this too much to ask?
iTax is totally unusable.
It has been this way for several weeks now.
Taxpayers and accountants are struggling to get basic things like filing done.
@KRACare , please fix iTax.
Seven days ago, I called on President William Ruto to discharge his constitutional and administrative duty to release the report of the National Taskforce on Police Reforms, which I submitted to him on 16 November 2023.
That call remains unanswered.
The President had before him the historic occasion of Katiba Day to release this report and set in motion its implementation. He let the moment pass.
I now have the solemn responsibility to make the report public. I am in the final stages of consultation with various stakeholders and shall communicate the next steps in due course.
Kenya deserves police institutions that serve and protect her people.
#Ukombozi2027
Well coordinated goons attack participants at a budget review meeting inside a meeting room at All Saints Cathedral Nairobi, in broad daylight!
What a shame! Do we still have a country?
God will avenge! Yes He will!
Back to Back Champions Leagues… Congrats to PSG! Luis Enrique absolute genius 🏆
Shout out to Arsenal, brilliant season, changed the narrative. Gabriel an absolute rock & no shame when it comes down to penalties! Respect 👊🏽