Michael Gruen

Business transformer - KEEP CALM and let your customer love you with awesome #customerservice #custserv

[Michael Gruen @MichaelGruen1]

#Xperience24! Excited for what’s to come in Denver, register now and join me. https://t.co/wKRIJhlo8B

[Michael Gruen @MichaelGruen1]

https://t.co/hnXHfaSWzF

[Michael Gruen @MichaelGruen1]

https://t.co/pothzi7uE4

[Michael Gruen @MichaelGruen1]

https://t.co/cA5hWbZkj4

[Michael Gruen @MichaelGruen1]

Proud to announce that @Genesys has been named Best of @enterprisecon winners in two categories! 💥

[Michael Gruen @MichaelGruen1]

@kenradio Stray Cats doesen“t exist in 1976 (The cat on the shirt)

[Michael Gruen @MichaelGruen1]

@WallStreetApes Is this real @JASONMOMOA_TH ?

[Michael Gruen @MichaelGruen1]

Ich habe mit meinem Fitbit 4.800 Kilometer zurückgelegt und mir dafür das Sahara-Abzeichen verdient 💪😀https://t.co/jsbuWbxXow #Fitstats_DE

[Michael Gruen @MichaelGruen1]

Whoop! https://t.co/TtbYlS44zx

[Michael Gruen @MichaelGruen1]

#performance #businessdaily https://t.co/ZupJmvXCNi

[Michael Gruen @MichaelGruen1]

Service Leaders are more then ever asked to do more with less! #cx #CustomerService #Salesforce #servicecloud

[Michael Gruen @MichaelGruen1]

43% of professionals say complex CX technology is hurting the customer experience #customerexperience #cx
https://t.co/v9npKgxLOQ

[Michael Gruen @MichaelGruen1]

Listening to the voice of the customer requires the ability to go beyond post-purchase reviews #customerexperience #Retail
https://t.co/ri03VW94NB

[Michael Gruen @MichaelGruen1]

@HallerSeb You are 💪 …I sent energy to you and your family!

[Michael Gruen @MichaelGruen1]

Staying on top of opportunities is 🔑

Our new Sales Enablement makes it easy for reps to get updates in the flow of work with in-app guidance, so you can help customers with the exact solution they're looking for. #sales

https://t.co/V9j6P5g4qy...

[Michael Gruen @MichaelGruen1]

Knowledge Management Is the Foundation of Good Customer Experience #CustomerService #customerexperience https://t.co/8xng3HzEtT

[Michael Gruen @MichaelGruen1]

71% of Service Agents Have Considered Quitting in the past Six Months, Says New Salesforce Report #customerservice #customerexperience
https://t.co/VWj0CcP7fI

[Michael Gruen @MichaelGruen1]

By 2040, it is expected that IT & Com. Technology account for 14% of the world’s carbon footprint — up from about 1.5% in 2007.

#Sustainability #sustainable #greeninfrastructure

https://t.co/WgK3v688Xw

[Michael Gruen @MichaelGruen1]

Customers who are emotionally engaged are at least three times more likely to recommend your product or service #CustomerExperience #cx #loyalty

https://t.co/sIpzA41nN6