Michael Klements

[Michael Klements @MichaelKlements]

@TeamYouTube I have followed, thank you

[Michael Klements @MichaelKlements]

@TeamYouTube my YouTube channel (Michael Klements) has been hijacked and I’ve been locked out of it as well as my Gmail account. Could you please send me the “hacked channel form” or some way to recover it. Can you help out?

[Michael Klements @MichaelKlements]

@TeamYouTube @TeamYouTube please let me know how to proceed if I can’t recover the account through your usual path.

[Michael Klements @MichaelKlements]

@TeamYouTube Thank you. I cannot recover the account, they have changed all of the alternate login methods and 2FA.

[Michael Klements @MichaelKlements]

Day 175 of trying to get @TelkomZA to cancel a fraudulent contract. After all of the below they now message me and ask if I’ve sent them the documents. This is beyond a joke!

5 Calls to Agents
2 Emailed Affidavits
6 Contact Forms
1 Hello Peter Post
10 Tweets
17 Messages

[Michael Klements @MichaelKlements]

@TelkomZA @TelkomZA I gave you the reference number three weeks ago and you asked for my email address to give me an update and I’ve heard nothing since ...again.
Here’s the reference number...again - 35847135

[Michael Klements @MichaelKlements]

Day 171 of trying to get @TelkomZA
to cancel a fraudulent contract opened on my account, hopefully 2021 will be the year they cancel it!

I’ve now made:
5 Calls to Agents
2 Emailed Affidavits
6 Contact Forms
1 Hello Peter Post
9 Tweets
14 Messages

[Michael Klements @MichaelKlements]

We’re now on Day 158 of trying to get @TelkomZA to cancel a fraudulent contract opened on my account.

I’ve now made:
5 Calls to Agents
2 Emailed Affidavits
6 Contact Forms
1 Hello Peter Post
8 Tweets
12 Messages

[Michael Klements @MichaelKlements]

@TelkomZA Replying to the post is not the same as actually attending to the post and getting the issue resolved. I’ve had loads of replies and zero action on the issue.

[Michael Klements @MichaelKlements]

We’re now on Day 154 of trying to get @TelkomZA to cancel a fraudulent contract opened on my account.

I’ve now made:
5 Calls to Agents
2 Emailed Affidavits
6 Contact Forms
1 Hello Peter Post
7 Tweets
8 Messages

[Michael Klements @MichaelKlements]

@TelkomZA how many reference numbers do I need to get from you before you’ll actually take action on cancelling a fraudulent contract which you’ve allowed someone to open on my account?

[Michael Klements @MichaelKlements]

It’s now been 6 months trying to get @TelkomZA to cancel a fraudulent contract opened on my account.

I’ve now made:
4 Calls to Agents
1 Emailed affidavit
6 Contact Forms
1 Hello Peter Post
5 Tweets
8 Messages

[Michael Klements @MichaelKlements]

@TelkomZA Do you ever intend on replying to these messages you’ve asked me to send? I’ve now sent my ID number and contact number to you 4 times and haven’t had a response?

[Michael Klements @MichaelKlements]

Day 115 of trying to get @TelkomZA to cancel a fraudulent contract opened on my account.

I’ve now made:
3 Calls to Agents
1 Emailed affidavit
6 Contact Forms
1 Hello Peter Post
4 Tweets
4 Messages

[Michael Klements @MichaelKlements]

@TelkomZA I have sent you my ID number and contact number again. I can’t send you the number in question, I don’t know what it is or who you’ve given it to. It’ll be the only number on my account, I haven’t had any products with Telkom for 3 years now.

[Michael Klements @MichaelKlements]

Day 113 of trying to get @TelkomZA to cancel a fraudulent contract opened on my account.

I’ve now made:
3 Calls to Agents
1 Emailed affidavit
6 Contact Forms
1 Hello Peter Post
2 Tweets
2 Direct Messages

Yet still being debited every month for a contract I did not take out.

[Michael Klements @MichaelKlements]

@TelkomZA @TelkomZA telling me to send my ID number and then not replying is the same level of service (non existent) I am complaining about!

[Michael Klements @MichaelKlements]

@TelkomZA how do you propose I go about getting a fraudulent contract which you allowed someone to open using my account cancelled?

I’ve spoken to 3 agents, emailed an affidavit, completed your online form 6 times and you continue to debit my account each month

[Michael Klements @MichaelKlements]

Top notch customer service from @numetro Bedford. Efficient, friendly, value for money and even replaced my popcorn after gf spilt it #best