Michael Smullen

[Michael Smullen @MichaelSmulle14]

@utdreport @AadamHaladh Tit..

[Michael Smullen @MichaelSmulle14]

@FabrizioRomano TiT...

[Michael Smullen @MichaelSmulle14]

@realDonaldTrump I thought it was world peace you wanted now your just murdering people like the Israelis

[Michael Smullen @MichaelSmulle14]

@AMAZlNGNATURE JD

[Michael Smullen @MichaelSmulle14]

@elonmusk You wheeled this guy out into the world media to try humiliate him .. you’re a real hero .. his country was attacked by a war monger.
In your eyes the war monger is bigger so it’s ok .

[Michael Smullen @MichaelSmulle14]

@mothfromdaflats Very sorry for your loss k may he rest in peace❤️

[Michael Smullen @MichaelSmulle14]

@90sFootballUK1 Had 1 best game ever

[Michael Smullen @MichaelSmulle14]

@tbald101 Didn't think to maybe help the fella out , your more of a symbol of what this place is becoming,

[Michael Smullen @MichaelSmulle14]

@sbatte17 @nomadandinlove @Ryanair Yeah , he will , as long as he doesn't require any assistance, Customer Service not there strong point

[Michael Smullen @MichaelSmulle14]

@Ryanair No , that means they don't appreciate being ripped off

[Michael Smullen @MichaelSmulle14]

@Ryanair Customer service = to assist where possible the needs of customers in circumstances of distress where the company can resolve issues in a satisfactory manner for all parties eg.assist a family to get on a delayed flight rather than trying to stp them so you can charge more money

[Michael Smullen @MichaelSmulle14]

@Ryanair @EamonRyan Why do you have customer service desks if you don't offer customers service?

[Michael Smullen @MichaelSmulle14]

@askryanair With all due respect, there was no customer service when I needed it most . Our trip was saved by @STN_Airport security.
There is nothing positive from my horrendous treatment /experience from your staff at customer service and check in.

[Michael Smullen @MichaelSmulle14]

To @askryanair, the distress and anxiety that you caused us, and the complete lack of humanity that you showed us will never be forgotten.

[Michael Smullen @MichaelSmulle14]

Distribute all the clothes and fast tracked us to security took away anything that would hold us up, and even said they would hold on to the suitcase so we could retrieve it. In a couple of minutes they turned the whole saga on its head and got us home

[Michael Smullen @MichaelSmulle14]

That's disgraceful, they can't be doing that , he checked the status of the flight, "they haven't even started boarding yet" we're not having that, he said to his colleague, his colleague rang his superior, transfer all clothes from 20kg to all smaller cases .
They helped us ..

[Michael Smullen @MichaelSmulle14]

With my 14yr old son and the cases, and send my wife daughter and toddlers home on the plane..
Enter @STN_Airport security..
My wife was in tears walking up to the barrier the officer asked was she alright, so we told them what was happening..

[Michael Smullen @MichaelSmulle14]

Staff at @Ryanair check in refused to check in our bags we pleaded them to help told them it was the Ryanair flight that was delayed in beziers and the flight to Dublin still hadn't even begun to board, they refused , my wife was in tears my daughter distraught they sent us away

[Michael Smullen @MichaelSmulle14]

Our flight to Dublin was delayed by at least half an hour , which gave us time to run across @Stanstead, two adults 2 teenagers, 2toddlers 2prams,6cases , made to check in for 8pm the flight was delayed until at least 9pm actually didn't take off until 9.20pm.

[Michael Smullen @MichaelSmulle14]

would also like to thank all the travellers in Stanstead who let us skip through passport control to help us catch our flight, we had a a delayed @Ryanair flight from Beziers by 2 hours that led us to nearly miss our flight to Dublin

[Michael Smullen @MichaelSmulle14]

@askryanair @Ryanair Firstly I would like to give a big shout out to the two security check officers at the entrance to bag check around 8.05pm last night two superheros, who saved us getting my family onto the plane Dublin bound after the horrendous treatment from @Ryanair