Etsy customers are an interesting bunch.
So happy I outsourced my customer service, I'd lose my mind otherwise.
Still fun to check in from time to time for gems like this
@Thomas_Norden Use a loop in Zapier to send each of the chunks to OpenAI for summarization
Retrieve all the responses from OpenAI and send that back to combine into a single response
@Thomas_Norden You could either do all of this in Python, which would be simplest if you know how, or you could do it with multiple steps in Zapier.
1. Split the article into chunks using the "truncate" format text Zapier tool. I suggest ~ 6000 characters for each chunk