@Hermesparcels I understand COVID is making a difference to many things with post & package but when your charging your customers & allowing them to choose a date for parcels to be collected by a courier & they were ment to collect 2 days ago but still haven’t! Is disgusting!
@boohoo_cshelp hi I have received an email from Hermes saying my parcel has been delivererd at 14:09pm however I have no parcel none of my neighbors have my parcel and no card has been left.
I also paid £5.99 for next day delivery which on your website states I would get it today if I purchased my item before 23:00pm, which I did purchase my item before this time. I need this outfit for tomorrow night.