Michal

[Michal @MichaliHelen]

@lukegums88 @wizzair They terrible

[Michal @MichaliHelen]

@wizzair Your stronger quarter has clearly been built on your lack of customer service and not being able to speak to a human. Shocking

[Michal @MichaliHelen]

@wizzair I’m not sure if this is a real response ? I would like to speak to a human being. I have already waited over 30 days. Where is your customer service ?

[Michal @MichaliHelen]

@wizzair I have now received two spams trying to get me to give them my details.

[Michal @MichaliHelen]

@wizzairjw Please advise if this is a real account with some form of proof as when your into your profile , seems to be fake. Thank you

[Michal @MichaliHelen]

@wizzair please can someone assist me and not just point me in the direction of your online portal as this has not proved useful at all.

I flew on Wizz Air from Luton to Tel Aviv. I am pregnant and was with my toddler. I was treated extremely badly by one of your staff (to the point of me having a panic attack and calling my husband) at the airport and to make matters worse, my stroller was not at Tel Aviv when I landed.

I had handed the stroller in just before boarding. There was no staff to assist me at the airport and ended up having to find a way forward, carrying my toddler while pregnant and pushing my bag as I did not have my stroller.

I have followed all process with regards to a claim and the responses or lack of have been less than helpful.

Please can I have assistance as soon as possible ?

[Michal @MichaliHelen]

@wizzair__hcd Please can you confirm if this is your real account as there seems to be spam on the comment above ? Thank you