MichelleGilmore

Design Director at Behaviour Centred Design Firm, Neo and Program Director at Train

[MichelleGilmore @MichelleGilmore]

I spent yesterday with the wonderful team at Broadspectrum, we discussed the difference between equality and equity and the dangers of singularity. The conversation was robust and honest, and the panelists a delight. Thank you Karen O'Driscoll Marie Knibb…https://t.co/6ARH2pbrlz

[MichelleGilmore @MichelleGilmore]

Check out my recent conversation with Human Resources Director on the challenges facing HR teams and learning program effectiveness: https://t.co/T2vOfzVELg #leadership #hrmanagement #training

[MichelleGilmore @MichelleGilmore]

Is 'fun' really what we're going for in organisation training? Read our latest piece here: https://t.co/KqjXteyns6 #learning #training #hcd

[MichelleGilmore @MichelleGilmore]

Our next article in the neuro-myths of learning series. The optimal cadence of learning, great piece Kris White and Adelaide Vinay! #education #psychology #neuroscience #training https://t.co/mywNPhWdR0

[MichelleGilmore @MichelleGilmore]

People saying they will use your product doesn't mean they will - counteracting biases in product testing. Written with Adelaide Vinay https://t.co/ZeMvd7GI7I #useability #testing #validation #hcd #productdesign #servicedesign

[MichelleGilmore @MichelleGilmore]

Thanks, @mumbrella for picking up our piece on persona based thinking and why this is making marketers stupid https://t.co/bDSNyfQtsK

[MichelleGilmore @MichelleGilmore]

Follow up article is live! https://t.co/sPF2SIPKJX #hcd #ux #designthinking #be

[MichelleGilmore @MichelleGilmore]

Why personas make you stupid, and why it’s time to embrace the complexity of humans: https://t.co/uHG2Tp77G5 #hcd #ux #designthinking #be

[MichelleGilmore @MichelleGilmore]

I just published “Yes, but what does behavioural profiling actually look like?” https://t.co/onGbxUQQk1

[MichelleGilmore @MichelleGilmore]

@Luciaroperez You're most welcome, glad you found it useful @Luciaroperez

[MichelleGilmore @MichelleGilmore]

A really wonderful piece, well-done guys! “The neuro-myths of learning: part one” by @ZBehaviour https://t.co/X9TuSqPalC

[MichelleGilmore @MichelleGilmore]

Thank you for having me Dan and TSWG team - great conversation, debate and takeaways #TSWGbranchless

[MichelleGilmore @MichelleGilmore]

Great question, change the conversation, do what the traditional can’t @doug_vickery #TSWGbranchless

[MichelleGilmore @MichelleGilmore]

Going to love that ‘we told you so’ moment… https://t.co/fnE9kTa2P6

[MichelleGilmore @MichelleGilmore]

Thank you… appreciate that @doug_vickery #TSWGbranchless

[MichelleGilmore @MichelleGilmore]

Thank you! Looking forward to getting into the detail over a beer! https://t.co/BoE361n2m8

[BillSumo @BillSumoService]

Thought provoking talk @MichelleGilmore #TSWGBranchless

[MichelleGilmore @MichelleGilmore]

Thanks @JeffStoward (I think), you mean a long black I assume? Great intro, certainly put the pressure on me! #TSWGbranchless

[TSWG @TSWG1]

Join TSWG & Neo's @MichelleGilmore & learn how to differentiate your bank from competitors. More: https://t.co/ps6rMzoW7N #branchlessbanking

[MichelleGilmore @MichelleGilmore]

Register for TSWG's Branchless Banking Symposium in Bris, Oct 25 & hear me speak on people focused differentiation https://t.co/RnOts1fIc1

[MichelleGilmore @MichelleGilmore]

Thanks for having me #coba2016 what a great debate around the omnichannel notion and it's relationship to basic consumer expectation!