At of 10:10pm EST, the RVD product line is fully functional and TAT has returned to normal. An official RCA will be available mid next week.
All are processing normally. If you experience any issues, please contact customer support at 800-884-2733, option 3.
RVD transaction flow has resumed and are completing successfully although the TAT is higher then normal. We continue to work the performance issue but transaction flow has resumed.
Rvd continues to experience intermittent failures. Engineering is working on a workaround for the workflow, the issue is related to a core product database stored procedure runtime error. Will continue to post updates as they become available.
Since approximately 5:10pm we started experiencing intermittent failures in the rvd product line. We continue to experience intermittent failures with the Rvd service. We have all hands on deck working the issue and expect a resolution shortly.
Reminder: At 1AM ET Wednesday February 12th, we will be performing scheduled maintenance, expected downtime is less than 60 minutes and will affect most products and services. Maintenance will be completed by 3AM ET.
Reminder: At 1AM ET Sunday December 10th we will be performing scheduled maintenance, expected downtime is less than 15 minutes and will affect most products and services. Maintenance will be complete by 5AM ET
Reminder: At 1AM ET Sunday October 15th we will be performing scheduled maintenance, expected downtime is less than 30 minutes and will affect most products and services. Maintenance will be complete by 5AM ET
Reminder: At 1AM ET Sunday July 16th we will be performing scheduled maintenance, expected downtime is less than 30 minutes and will affect most products and services. Maintenance will be complete by 5AM ET
Reminder: At 1AM ET Sunday June 25th we will be performing scheduled maintenance, expected downtime is less than 60 minutes and will affect most products and services. Maintenance will be complete by 5AM ET
We have completed our scheduled maintenance and application validation. All systems are processing normally. If you experience any issues, please contact customer support at 800-884-2733, option 3.
Reminder: At 1AM ET Sunday May 21st we will be performing scheduled maintenance, expected downtime is less than 60 minutes and will affect most products and services. Maintenance will be complete by 8AM ET
Reminder: At 1AM ET Sunday April 16th we will be performing scheduled maintenance, expected downtime is less than 60 minutes and will affect most products and services. Maintenance will be complete by 5AM ET
We have completed our scheduled maintenance and application validation. All systems are processing normally. If you experience any issues, please contact customer support at 800-884-2733, option 3.
Reminder: At 3AM ET Tuesday Feb 14th we will be performing scheduled maintenance, expected downtime is less than 60 minutes and will affect most products and services. Maintenance will be complete by 5AM ET
We have completed our scheduled maintenance and application validation. All systems are processing normally. If you experience any issues, please contact customer support at 800-884-2733, option 3.
Reminder: At 1AM ET Sunday Feb 12th we will be performing scheduled maintenance, expected downtime is less than 90 minutes and will affect most products and services. Maintenance will be complete by 8AM ET.
We have completed our scheduled maintenance and application validation. All systems are processing normally. If you experience any issues, please contact customer support at 800-884-2733, option 3.
Reminder: At 1AM ET Sunday Jan 15th we will be performing scheduled maintenance, expected downtime is less than 30 minutes and will affect most products and services. Maintenance will be complete by 5AM ET.
We have completed our scheduled maintenance and application validation. All systems are processing normally. If you experience any issues, please contact customer support at 800-884-2733, option 3.